Global Account Manager (GAM)

C.C.D. Cogent Communications Deutschland GmbH; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

Cogent Communications seeks a Global Account Manager to identify and secure new business opportunities worldwide. You will engage IT decision makers, conduct direct outreach by phone, email and onsite meetings, and tailor solutions to current and future connectivity needs.

Based in London, this in-office role focuses on delivering revenue growth across commercial and retail properties, data centers, and colocation facilities, with mentorship and training to support success.

Qualifications

• Telesales experience in any industry; B2B sales is an advantage.
• Proven ability to identify, qualify and generate new business opportunities.
• Strong oral and written communication with Key Decision Makers.
• Self-motivated, proactive and revenue-driven.
• Familiarity with CRM systems and MS Office is beneficial.

Responsibilities

• Identify, qualify, and secure new business opportunities within a global sales territory.
• Use direct calling, email outreach and customer meetings with Key Decision Makers.
• Apply consultative and relationship-driven selling approaches.
• Position Cogent services leveraging global network footprint.
• Maintain detailed records of sales activities in CRM and manage relationships.

Skills

Telesales

B2B sales

Strong communication

Tools

CRM systems

Microsoft Office

Job description

Position Overview

The Global Account Manager is responsible for identifying and securing new business opportunities globally. By employing consultative selling techniques and relationship‑building strategies, you will work directly with the nation’s leading IT Decision Makers to position Cogent's connectivity solutions. This role involves proactive outreach through direct calling, email, and onsite meetings, with a strong focus on understanding clients' current and future connectivity needs. Success in this position will be measured by meeting or exceeding monthly revenue goals and establishing Cogent as a trusted partner across commercial and retail buildings, carrier‑neutral hotels, data centers, and colocation facilities.

Responsibilities

• Identify, qualify, and secure new business opportunities within a global sales territory, focusing on market segments who require IP transit, Wave connectivity, Ethernet, Colocation and IPv4 services.
• Use direct calling, email outreach, and customer meetings to connect with Key Decision Makers and generate new business opportunities.
• Employ consultative and relationship‑driven sales approaches to identify prospective clients’ current and future connectivity needs.
• Position Cogent’s services as the preferred choice by leveraging our extensive global network footprint, which spans commercial and retail buildings, carrier‑neutral hotels, data centers, and colocation facilities.
• Collaborate with internal teams to ensure customer needs are met and expectations exceeded.
• Maintain and update detailed records of sales activities in CRM systems, tracking progress, and managing customer relationships.

Qualifications

• Telesales experience in any industry, with B2B sales experience being an advantage
• Proven ability to identify, qualify, and generate new business opportunities through proactive prospecting and research.
• Strong communication skills, both oral and written, with the ability to engage effectively with Key Decision Makers.
• Self‑motivated, positive, and proactive, with a passion for adding value to clients and excelling in a competitive, revenue‑driven environment.
• Ability to work independently in a fast‑paced, team‑oriented and competitive environment with revenue‑driven goals and rewards.
• Familiarity with CRM systems and basic proficiency in Microsoft Office are beneficial.
• Telecommunications experience or knowledge of connectivity solutions is advantageous but not essential.
• Cogent operates a global sales model so foreign language skills are an advantage
• Able to speak Portuguese, Spanish, French, or APAC language is a plus

This is an in-office position; based in London, UK, five days a week, designed to support your success through focused mentorship, training, and personal coaching.

Cogent Communications is an Equal Opportunity Employer.