Global Account Manager

Publicisgroupe; London; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a dynamic Global Account Manager to join their vibrant team. This multifaceted role involves managing diverse tasks across various departments, including strategy, analytics, and operations. The ideal candidate will possess exceptional organizational skills and a collaborative mindset, capable of juggling multiple projects while maintaining strong relationships with clients and stakeholders. This role offers an exciting opportunity to work in a hybrid environment, contributing to innovative solutions that drive growth in the platform world. If you are passionate about client service and thrive in a fast-paced setting, this position is perfect for you.

Qualifications

• Exceptional organizational and client service skills are essential.
• Strong experience in media and project leadership is required.

Responsibilities

• Lead and contribute to projects with global clients and internal teams.
• Manage multiple tasks while ensuring high-quality deliverables.

Skills

Client Service Skills

Organizational Skills

Time Management

Interpersonal Skills

Project Leadership

Attention to Detail

Presentation Skills

Media Experience

Job description

Company description

OVERVIEW
Publicis Groupe is one of the world’s largest communications holding companies, present in over 110 countries and employing about 100,000 professionals. The Groupe is positioned at every step of the value chain, from consulting to execution, combining marketing transformation and digital business transformation.

HELPING OUR CLIENTS UNLOCK GROWTH IN THE PLATFORM WORLD
Our clients compete in the platform world, a horizontal marketplace between creators and consumers, between speakers and listeners, between buyers and sellers. To thrive in the platform world, companies must continue to innovate their products and business models. Four imperatives (1. Real Identity, 2. Dynamic, Diverse and Disruptive Creativity, 3. Smart Media, and 4. Direct Relationships) via our suite of world-class agencies are necessary for modern brands to win in the platform world. At Publicis Groupe, we’ve invested in capabilities across these four imperatives our clients need to unlock growth. As the only one who can architect, build and orchestrate end-to-end solutions, not only do we have a proven record of building bespoke models for clients and leading expertise across all major industry categories, we are able to offer our talents more opportunities to grow and benefit from a richer learning experience. We call this Power of One. Powered by a 100,000-strong network via Marcel, our AI-based platform, we are also able to provide our clients and talents instant access to resources and knowledge for any need, any time, in any market.

THE SPIRIT OF VIVA LA DIFFERENCE
Viva La Difference is deeply rooted in everything we do. It has always been in our DNA. From the birth of Publicis, 94 years ago, when Marcel Bleustein-Blanchet, our founder, invented French advertising. Viva La Difference expresses how we value and respect each individual and recognize what makes us distinctive. This is the charge that inspires our teams to celebrate the differences in identity, background, culture, and experience of all of us. It is how we behave with each other and our clients, and it is deeply rooted throughout our work, to elevate and bring to life our differences throughout the platform world.

Overview

THE ROLE

We are seeking a dynamic and experienced Global Account Manager to join our team. This is a multi-faceted role that requires an individual capable of managing diverse tasks and responsibilities across various agency departments including strategy, local market coordination, analytics/data, partnerships, digital campaign hub, and operations. The ability to juggle multiple projects effectively is critical, as is leading initiatives while working closely with a large media agency and a major global business partner.

Day to day tasks involve:

• Meeting with Global clients & internal teams to lead and contribute to projects and workstreams
• Input and coordination of workshops with key clients and internal teams
• Building relationships with internal and external stakeholders keeping up to date with latest trends and opportunities
• Working with the team to produce standardised documents and processes for Global media implementation and seamless ways of working

Global team core remit:

• Be a key client point of contact
• Drive all global direction and be the core decision makers for processes
• Brief prioritisation and management between teams
• Ensuring connectivity between all teams in Publicis
• Maintaining high quality work
• Sharing best practice / leadership

Responsibilities

• Have an enthusiastic and collaborative mindset and approach
• Be inquisitive, with a desire to question, learn, and pick up new skills
• Have great client service skills and experience
• Have meticulous attention to detail, ensuring a high quality in all deliverables
• Be proactive and anticipate client needs to drive integrated solutions
• Strong workload management skills through time management and prioritisation

Qualifications

• Exceptional organisational skills, capable of prioritising and managing multiple tasks seamlessly
• Exceptional PowerPoint presentation skills for crafting compelling and engaging presentations
• Confidence and experience leading calls and presentations to clients and internal markets
• Excellent interpersonal skills, as you will be dealing with stakeholders at all levels
• Proven capability in project leadership, ensuring alignment with client objectives and organisational goals
• Strong experience in media within a global business context
• Ability to inspire and lead projects with multidisciplinary teams, managing projects and resources to deliver exceptional results
• Understanding of media finance and commercial processes

ADVANTAGEOUS SKILLS:

• Understanding of global media reporting and analytics
• People management experience will be favourable

Additional information

Publicis Groupe operates a hybrid working pattern with full-time employees being office-based three days during the working week.

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).