Glasgow: Customer Service Apprentice - Hands-On Training

HAYLEY DEXIS; Glasgow; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Uniform provided

PPE provided

Training through Hayley Academy

23 days annual leave

Job summary

Hayley Dexis in Glasgow is offering a Customer Service Apprenticeship. You will rotate through trade counter, internal sales/office, and warehouse operations to build a well‑rounded understanding of our products and customer journey.

No prior experience required—just a positive attitude and willingness to learn. The role includes an apprenticeship salary of £16,640, 23 days annual leave, uniform and PPE, and training through the Hayley Academy.

Qualifications

• GCSE English and Maths (or equivalent) required.
• Strong communication and basic IT skills.

Responsibilities

• Assist customers face-to-face at the trade counter.
• Handle calls, emails, and customer enquiries.
• Support stock control and order fulfilment in warehouse.

Skills

Customer service

Communication

Problem solving

Teamwork

Education

GCSE English & Maths

Tools

Microsoft Office

Job description

Hayley Dexis in Glasgow is offering a Customer Service Apprenticeship. You will rotate through trade counter, internal sales/office, and warehouse operations to build a well‑rounded understanding of our products and customer journey.

No prior experience required—just a positive attitude and willingness to learn. The role includes an apprenticeship salary of £16,640, 23 days annual leave, uniform and PPE, and training through the Hayley Academy.