Giving Administrator

HTB Group Recruitment; Greater London; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme contributions

Employee Assistance Programme

Medicash plan

Enhanced parental leave

Training and development

Job summary

HTB Group Recruitment is seeking a dedicated donor gifts administrator to join the Giving Team. You will handle gift processing, Gift Aid declarations, and donor records, ensuring accurate reconciliation and timely reporting.

The role supports a £20m donations portfolio across HTB Group entities and contributes to donor communications and queries. The position offers a comprehensive benefits package and a clear path for professional development within a busy charity environment.

Qualifications

• Numerate with a natural administrative ability.
• Excellent attention to detail and accuracy.
• Good knowledge of Excel (basic formulas, sorting, filtering etc.)
• Experience working in a busy professional office environment.
• Good degree of organisation.
• Self-sufficiency and initiative with the ability to work independently.
• Good English language and writing skills.
• Discretion - understanding the need to keep donor information confidential.
• Ability to work to strict deadlines.

Responsibilities

• Maintain accurate donor records and process gifts, Gift Aid declarations, and database updates in Raiser's Edge.
• Ensure donors are thanked promptly through timely reporting, acknowledgements, and thank you communications.
• Collect, count, process, bank, and report cash, cheque, card, and online donations with a high level of accuracy.
• Support donor enquiries and respond to giving-related queries in a timely and professional manner.
• Assist with reconciliations and produce regular giving reports for finance and management teams.
• Contribute to the smooth running of the team by delivering routine tasks, resolving straightforward issues, and supporting colleagues with ad hoc requests.

Skills

Numerate

Attention to detail

Excel

Office environment experience

Organisation

Independent working

English writing

Discretion

Deadline driven

Tools

Raiser's Edge

Excel

Job description

The key purpose of this role is to be a key member of the Giving Team, involved in all aspects of the administration, processing, reconciliation and reporting of the c.£20m / annum donations to the HTB Group (comprising of HTB, St. Paul's Theological College and the Revitalisation Trust), by providing gift processing support to the team made up of a Giving Coordinator, Fundraising Database and Systems Specialist, Giving Team Leader and a Processing and Giving Manager.

Applications for this role will close on Sunday 6th September. The salary for this position is £27,000.

Some of the key responsibilities include:

• Maintain accurate donor records and process gifts, Gift Aid declarations, and database updates in Raiser's Edge
• Ensure donors are thanked promptly through timely reporting, acknowledgements, and thank you communications
• Collect, count, process, bank, and report cash, cheque, card, and online donations with a high level of accuracy
• Support donor enquiries and respond to giving-related queries in a timely and professional manner
• Assist with reconciliations and produce regular giving reports for finance and management teams
• Contribute to the smooth running of the team by delivering routine tasks, resolving straightforward issues, and supporting colleagues with ad hoc requests

Requirements

The following skills and experience form the minimum requirements for the role:

• Numerate with a natural administrative ability
• Excellent attention to detail and accuracy
• Good knowledge of Excel (basic formulas, sorting, filtering etc.)
• Experience working in a busy professional office environment
• Good degree of organisation
• Self-sufficiency and initiative with the ability to work independently
• Good English language and writing skills
• Discretion - understanding the need to keep donor information confidential
• Ability to work to strict deadlines

Benefits

We offer a comprehensive benefits package designed to support your wellbeing and work-life balance, including:

• 25 days annual leave (plus public holidays) , which increases with length of service
• Pension scheme contributions
• Employee Assistance Programme for confidential support
• Medicash plan
• Enhanced maternity, paternity, adoption, and shared parental leave
• Access to training and development resources to help you grow in your role