German-Speaking Support & Sales Advisor - International

Boeva Tech; Greater London; On-site; GBP 15,000 - 16,000; Full time

Benefits offered by this job

Relocation support

Airbnb accommodation

Flight ticket reimbursement

Meal vouchers

Private health insurance

Multisport card

Paid professional training

International team

Job summary

German-speaking Customer Support Advisor role in Sofia, Bulgaria, inviting you to join a growing multilingual team supporting a Swiss telecommunications provider. You will deliver exceptional customer service, handle inquiries, resolve issues, and contribute to business growth while maintaining accurate customer data.

Enjoy a competitive base salary with performance bonuses, meal vouchers, private health insurance, and relocation support.

Qualifications

• Fluent German (C1-C2 level).
• Excellent communication and interpersonal skills.
• Customer-focused mindset and problem-solving abilities.
• Sales-oriented attitude is an advantage.

Responsibilities

• Handle incoming customer calls professionally and efficiently.
• Assist customers with administrative, billing, and product-related inquiries.
• Troubleshoot and resolve customer issues.
• Update and maintain customer records within internal systems.
• Escalate complex cases when necessary.
• Identify opportunities to promote suitable solutions and drive sales.

Skills

Fluent German

Excellent communication

Interpersonal skills

Customer-focused

Sales-oriented

Job description

German-speaking Customer Support Advisor role in Sofia, Bulgaria, inviting you to join a growing multilingual team supporting a Swiss telecommunications provider. You will deliver exceptional customer service, handle inquiries, resolve issues, and contribute to business growth while maintaining accurate customer data.

Enjoy a competitive base salary with performance bonuses, meal vouchers, private health insurance, and relocation support.