Irish Speaking Client Solutions Support for Multinational - Paid Relocation

Mercier Consultancy Medical; United Kingdom; Remote; GBP 19,486 - 29,230; Full time

Benefits offered by this job

Competitive Monthly Salary

Fully Paid Relocation Package

High Monthly Performance Bonus

Fully Paid Training

Health Insurance

Job summary

A multinational consulting firm is seeking an Irish Speaking Client Solutions Support with a passion for exceptional client service. This role, based in Bulgaria, includes responsibilities such as building client relationships, resolving inquiries, and conducting training. The position offers a competitive salary, fully paid relocation, and health insurance. The ideal candidate is fluent in Irish and possesses strong problem-solving skills.

Qualifications

• Fluency in Irish is mandatory; proficiency in English is desirable.
• Experience in client support is a plus.
• Strong problem-solving abilities with a client-centric approach.

Responsibilities

• Build strong relationships with Irish-speaking clients.
• Respond to client inquiries with timely resolutions.
• Collaborate with internal teams for seamless support.
• Provide insights based on client feedback.
• Conduct training and orientation sessions for clients.
• Stay updated on industry trends and solutions.

Skills

Fluency in Irish (spoken and written)

Proficiency in English

Strong problem-solving abilities

Excellent communication skills

Interpersonal skills

Ability to manage multiple inquiries

Proactive team player

Job description

Irish Speaking Client Solutions Support for Multinational – Paid Relocation

Mercier Consultancy MD is excited to announce an opening for an Irish Speaking Client Solutions Support role, offering fully paid relocation to a vibrant international team in Bulgaria! This position is perfect for individuals who are passionate about providing exceptional client service and support in a fast-paced environment. As a key member of our team, you will assist our multinational clients in navigating their journeys while ensuring their needs are met with tailored solutions.

Base pay range

This range is provided by Mercier Consultancy Medical. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Key Responsibilities

• Build strong relationships with Irish-speaking clients, understanding their specific needs and challenges
• Respond to client inquiries, providing timely and effective resolutions to enhance their experience
• Collaborate with internal teams to ensure seamless implementation and support of solutions
• Provide insights and recommendations based on client feedback to improve service delivery
• Conduct training and orientation sessions for clients to empower them in using our products and services
• Stay updated on industry trends and our solutions to provide knowledgeable support

Requirements

• Fluency in Irish (spoken and written) is mandatory; proficiency in English is highly desirable
• Previous experience in client support or a related field is a plus
• Strong problem-solving abilities with a client-centric approach
• Excellent communication and interpersonal skills to build rapport with clients
• Ability to manage multiple inquiries and projects while maintaining a high level of service
• A proactive team player who is adaptable and thrives in a collaborative environment

Benefits

• Competitive Monthly Salary
• Fully Paid Relocation Package
• High Monthly Performance Bonus
• Fully Paid Training
• Health Insurance
• And Much More..

Seniority level

Entry level

Employment type

Full-time

Job function

Customer Service

Industries

IT Services and IT Consulting