German-Speaking Customer Success Engineer: Scale Solutions

Postman; Greater London; On-site; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Full medical coverage

Flexible PTO

Wellness reimbursement

Monthly lunch stipend

Donation-matching program

Job summary

Postman is seeking a Customer Success Engineer to join their growing team in Greater London. This role requires 6-8+ years in a customer-facing technical position, partnering with Customer Success Managers to create solutions for complex challenges.

The ideal candidate will possess a strong foundation in Computer Science, programming experience in JavaScript, and a deep understanding of APIs and DevOps practices. Full medical coverage and flexible PTO are part of the benefits package offered.

Qualifications

• 6–8+ years in a technical customer-facing role with hands-on problem solving.
• Experience with modern scripting languages and developer workflows.
• Ability to create reusable technical guides and solutions.

Responsibilities

• Unblock customers on architectural challenges and setup issues.
• Partner with CSMs to design technical implementation paths.
• Build reusable technical assets and capture customer feedback for product development.

Skills

JavaScript

Node.js

APIs

Problem-solving

Technical collateral building

German fluency

Education

Degree in Computer Science or Engineering

Tools

GitHub

AWS

Azure

Job description

Postman is seeking a Customer Success Engineer to join their growing team in Greater London. This role requires 6-8+ years in a customer-facing technical position, partnering with Customer Success Managers to create solutions for complex challenges.

The ideal candidate will possess a strong foundation in Computer Science, programming experience in JavaScript, and a deep understanding of APIs and DevOps practices. Full medical coverage and flexible PTO are part of the benefits package offered.