Customer Success Engineer, Spanish Speaking

Postman; Greater London; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Full medical coverage

Flexible PTO

Wellness reimbursement

Monthly lunch stipend

Wellness programs

Donation-matching program

Job summary

Postman in Greater London is seeking a Customer Success Engineer with 6-8+ years of experience in a technical customer-facing role. The role involves creating solutions for customers, conducting technical discovery, and designing pragmatic solutions. Candidates should have a strong foundation in computer science, experience with JavaScript or equivalent languages, and a deep understanding of APIs and DevOps practices. A comprehensive benefits package is offered, including full medical coverage and flexible PTO.

Qualifications

• 6–8+ years in a technical customer-facing role.
• Proven ability to solve real customer problems.
• Experience building reusable technical assets.

Responsibilities

• Unblock customers and create solutions for recurring issues.
• Conduct technical discovery and translate business objectives.
• Design pragmatic solutions and document challenges.

Skills

Technical customer-facing experience

JavaScript and related technologies

APIs and developer workflows

Problem scoping and solution delivery

Building technical collateral

Engagement with developers and architects

Fluent in Spanish

Education

Degree in Computer Science or Engineering

Job description

Who Are We?

Postman is the world’s leading API platform, used by more than 45 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman helps developers and professionals globally build an API‑first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs faster.

Postman is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore. Postman is privately held with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners.

Learn more at postman.com or connect with Postman on X via @getpostman.

About The Role

We’re building out the Customer Success Engineering team at Postman and need business‑minded engineers who can solve real problems at scale. As a CSE, you will partner closely with Customer Success Managers and own the technical architecture of Customer Success, turning complex, nuanced challenges into repeatable solutions that benefit our entire enterprise customer base.

What You’ll Do

• Unblock customers and create solutions that prevent recurring problems, accelerating value at scale.
• Conduct deep technical discovery with CSMs, translate business objectives into battle‑tested, deployable implementation paths.
• Build reusable assets such as technical guides, templates, scripts, and reference implementations to scale best practices across customers.
• Capture customer challenges, propose interim solutions, and document gaps to inform product roadmap discussions.
• Design pragmatic solutions—including workarounds, custom scripts, and integrations—when out‑of‑the‑box functionality is insufficient.

About You

You have 6–8+ years in a technical customer‑facing role and a portfolio of built deliverables that solve real customer problems.

You Should Have

• Strong foundation in Computer Science or Engineering (degree or equivalent real‑world experience)
• Experience with JavaScript and related technologies such as Node.js or TypeScript, or equivalent with other modern scripting languages
• Deep understanding of APIs, developer workflows, and modern DevOps practices
• Proven ability to scope ambiguous problems and deliver working solutions quickly
• Experience building technical collateral that scales—scripts, templates, automation tools
• Comfort engaging both individual developers and enterprise architects
• Fluent in Spanish

What Else?

Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, a monthly lunch stipend, wellness programs, and a donation‑matching program.

We value in‑person collaboration and require office attendance for roles based in our hubs 5 days a week.

Our Values

We create with curiosity, value transparency, focus on specific goals, and maintain an inclusive work culture where everyone is valued equally.

Equal Opportunity

Postman is an Equal Employment Opportunity and affirmative action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third‑party agency or company that does not have a signed agreement with Postman.