German Speaking Customer Service Administrator

JR United Kingdom; Scunthorpe; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a dynamic team as a Customer Service Administrator for a major manufacturer near Scunthorpe. This role involves processing customer orders, nurturing relationships, and coordinating logistics. You will be the friendly face behind the brand, ensuring accuracy and efficiency in customer interactions. This innovative firm values quick decision-making and a proactive approach, making it an exciting opportunity for those passionate about customer service in a fast-paced environment. If you’re a German speaker with a knack for organization and a desire to make a difference, this role is perfect for you.

Benefits

Parking

Pension

Qualifications

• Experience in a fast-paced sales and logistics environment.
• Good understanding of import/export documentation.

Responsibilities

• Process customer orders from start to finish with accuracy.
• Nurture relationships with existing customers and welcome new enquiries.
• Keep customer files updated on SAP and related software.

Skills

German Language

Customer Relationship Management

Quick Decision Making

Email Communication

Microsoft Word

Microsoft Excel

Tools

SAP

SAP S/4 Hana

Job description

Join this dynamic team as a Customer Service Administrator for a major manufacturer based near Scunthorpe.

Benefits:

• Salary: up to £30,000 depending on experience
• Parking
• Pension

Role and Responsibilities:

1. Seamlessly process customer orders from start to finish, ensuring accuracy at every step - from order receipt to invoicing.
2. Be the friendly face behind the brand, nurturing relationships with existing customers and warmly welcoming new enquiries.
3. Coordinate with carriers and freight forwarders.
4. Keep customer files up to date on SAP and related software, maintaining current product and pricing information.

The Candidate:

• German Speaker.
• Experience working in a fast-paced sales and logistics office environment, capable of making quick decisions that benefit the company and the customer.
• Good understanding of the transit of goods from overseas, including import and export documentation.
• Brand ambassador who embodies the company values.
• Proficient in email, Word, and Excel.
• Willing to take on a variety of tasks.
• Experience with SAP/SAP S/4 Hana is desirable.