German Speaking Customer Sales Advisor

The Language Business; Heanor; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Monthly bonus

Full training and development

32 days annual leave

On-site gym

Team events and recognition

Career progression

Job summary

Language Business in Heanor, Derbyshire, is seeking a German speaking Customer Sales Advisor to handle customer inquiries and sales across German and English channels. The role focuses on advising customers on parts, services and technical solutions while driving sales opportunities and delivering excellent customer service.

The candidate will manage communications in German and English, process orders, and liaise with internal teams to resolve queries.

Qualifications

• Native level German or fluency in German and English
• Previous commercial sales or customer service experience
• The ability to communicate technical information clearly and professionally
• Previous customer service, sales support, service advisor or technical support experience
• Excellent communication and relationship-building skills
• A proactive and customer-focused approach

Responsibilities

• Managing inbound and outbound customer communications in German and English
• Advising customers on parts, services and technical solutions
• Providing product recommendations and identifying sales opportunities
• Responding to enquiries via telephone, email and live chat
• Processing customer orders, invoices, credit notes and related documentation
• Maintaining accurate customer and order records within company systems
• Liaising with internal technical teams to resolve customer queries efficiently
• Building strong relationships with customers and business partners across international markets

Skills

German language

English language

Job description

German Speaking Customer Sales Advisor

• Location: Heanor, Derbyshire ( near to Nottingham and Derby)
• Salary: £30,000
• Languages: Fluent German and English

We are hiring for aGerman speaking Customer Sales Advisor on behalf of a successful and growing internatioanl located near to Nottingham and Derby.

The Role

We are hiring for a German speaking Customer Sales Advisor on behalf of a successful and growing international company. As a German Speaking Customer Sales Advisor, you will be responsible for providing professional sales and technical support to customers, ensuring they receive the right products and solutions. You will act as a key point of contact for German speaking customers, helping to resolve enquiries and deliver an excellent customer experience.

Key Responsibilities

• Managing inbound and outbound customer communications in German and English
• Advising customers on parts, services and technical solutions
• Providing product recommendations and identifying sales opportunities
• Responding to enquiries via telephone, email and live chat
• Processing customer orders, invoices, credit notes and related documentation
• Maintaining accurate customer and order records within company systems
• Liaising with internal technical teams to resolve customer queries efficiently
• Building strong relationships with customers and business partners across international markets

Candidate Profile

• Native level German or fluency in German and English
• Previous commercial sales or customer service experience
• The ability to communicate technical information clearly and professionally
• Previous customer service, sales support, service advisor or technical support experience
• Excellent communication and relationship-building skills
• A proactive and customer-focused approach

Salary and Benefits

• £30,000
• Monthly performance-related bonus
• Full training and ongoing professional development
• 32 days annual leave including public holidays
• Excellent long-term career progression opportunities
• Access to on-site gym facilities
• Regular company events, team-building activities and employee recognition programmes
• Friendly, collaborative working environment in a beautiful countryside location