German Credit Controller

Wilkinson & Associates Ltd; Glasgow; On-site; GBP 25,000 - 45,000; Full time

Job summary

An ambitious growing business is seeking a German Credit Controller to join their team. This role offers the opportunity to manage a diverse portfolio of clients while ensuring timely invoice payments. The ideal candidate will possess strong communication and problem-solving skills, be fluent in German, and have experience in finance or collections. You will work closely with internal teams to resolve challenges and enhance customer experience, all within a flexible working environment that values your contributions. If you are detail-oriented and self-motivated, this is an exciting opportunity to grow your career in a supportive setting.

Qualifications

• Fluent in German with experience in finance or collections.
• Ability to manage high-volume ledgers and analyze data.

Responsibilities

• Manage client accounts to ensure prompt payments and build relationships.
• Collaborate with internal teams to enhance customer experience.

Skills

Fluent German

Communication Skills

Problem-Solving

Negotiation Skills

Data Analysis

Tools

SAP

Microsoft Office (Excel, Word)

Job description

German Credit Controller: Permanent Role with Ambitious Growing Business

Flexible Working & Excellent Benefits

Wilkinson and Associates are pleased to partner with one of our top clients in recruiting a German Credit Controller on a permanent basis.

The successful candidate will manage a portfolio of clients, applying collection activities in line with current processes to ensure timely invoice payments. This role requires excellent communication skills, problem-solving abilities, and the capacity to resolve client disputes and stakeholder queries effectively. The credit controller should demonstrate strong communication skills at all levels, regularly review their portfolio with regional partners, and collaborate with internal teams to resolve challenges and enhance customer experience.

Note: Please apply only if fluent in German.

Key Duties:

• Manage a portfolio of client accounts to ensure prompt payments
• Prioritize communication through all available channels, especially telephone contact
• Build relationships with key stakeholders to facilitate query resolution and payments
• Provide a best-in-class client experience
• Achieve monthly aged debt, cash collection, and DSO targets
• Produce monthly customer statements
• Collaborate with Sales Ledger, Placement Support, and Billing to maintain accurate customer records, including payment allocation, management, and credit notes
• Participate in regular ledger reviews with the Credit Control Manager/Team Leader
• Escalate accounts to Legal or Trade Debt Partners when appropriate
• Maintain accurate records in SAP
• Support the Credit Control Team Lead with ad hoc initiatives

Knowledge & Experience:

• Fluent German language skills
• Experience in finance or collections, preferably in a B2B environment
• Understanding of credit risk principles
• Experience managing high-volume ledgers
• Knowledge of SAP (desirable)
• Excellent communication and presentation skills
• Ability to analyze data and make confident decisions
• Strong negotiation skills
• Proficiency with Microsoft Office (Excel, Word)
• Self-motivated, disciplined, detail-oriented, with the ability to work independently