Genuine Dining - Assistant Manager

The Genuine Dining Co.; Immingham; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Paid overtime

EAP

Meals during shift

Company events

Cycle to work

Discounted food

Job summary

The Genuine Dining Co. in Immingham is seeking an energetic Assistant General Manager to support daily cafe operations, lead a small team, and assist the General Manager with hands-on and admin tasks.

You’ll shape guest experiences, ensure food and beverage quality, and help manage opening/closing, stock, and compliance, all while maintaining our standards of service in a fast-paced environment.

Qualifications

• Experience in hospitality or café leadership role (team leader or supervisor ideal).
• Proficient with MS Office; Saffron is a bonus.
• Skilled in coffee preparation and customer service.
• Confident managing a team in a fast-paced environment.
• Strong communication and interpersonal skills.
• Basic food handling knowledge; Level 2 Food Hygiene certificate a plus.
• Organised and comfortable with light admin duties.
• Attention to detail; hands-on approach.
• Eligible to work in the UK.

Responsibilities

• Operational Oversight: manage daily cafe operations, opening/closing, food prep, and cleanliness.
• Barista Duties: prepare coffee and hot drinks to order with speed and consistency.
• Leadership and Management: lead, motivate, and manage a team.
• Sales and Profitability: support GM in driving sales and profitability.
• Customer Service: provide friendly and efficient service to staff and visitors.
• Food Service: work with in-house chefs to ensure smooth prep and service.
• Events & Hospitality: support events and hospitality when needed.
• Admin Support: assist GM with stock, ordering, compliance checks, and basic reporting.
• Operational Excellence: maintain high standards of cleanliness, health & safety, and food hygiene.
• POS: support till operations and basic financial procedures.

Skills

Team leadership

Coffee preparation

Customer service

Communication

Food hygiene

MS Office

Admin duties

Attention to detail

Education

Level 2 Food Hygiene Certificate

Tools

Saffron

Job description

We’re looking for an energetic and experienced Assistant General Manager to support the daily operations of our vibrant restaurant located inside one of our flagship sites in Immingham, North Lincolnshire. You'll play a key role in delivering excellent service, managing a passionate team, and supporting the General Manager with both hands-on and administrative tasks.

This is also a venue where we’re encouraged to be creative - from our food and coffee specials to how we serve our regulars. We’re looking for someone who brings not just skills and reliability, but a sense of fun to the team and the service experience

This is a fast-paced, customer-facing role perfect for someone who loves great food, has a talent for coffee making, and thrives in a structured weekday schedule.

Job Description

Key Responsibilities

• Operational Oversight: Helping to manage daily cafe operations, including opening and closing procedures, food preparation, and maintaining cleanliness.


• Barista Duties: Prepare high-quality coffee and hot drinks to order, ensuring consistency and speed during busy periods.


• Leadership and Management Skills: Proven ability to lead, motivate, and manage a team Operational Oversight: Helping to manage daily cafe operations, including opening and closing procedures, food preparation, and maintaining cleanliness


• Sales and Profitability: Supporting the GM in driving sales and ensuring the cafe is profitable.


• Customer Service: Provide friendly and efficient service to office staff and visitors, ensuring high satisfaction.


• Food Service: Work closely with in-house chefs to ensure smooth food prep and service; help with food handling and basic preparation as needed.


• Events & Hospitality: Supporting the events and hospitality team when necessary.


• Admin Support: Assist the General Manager with daily admin tasks such as stock control, ordering, compliance checks, and basic reporting.


• Operational Excellence: Maintain high standards of cleanliness, health & safety, and food hygiene at all times.


• POS: Support till operations and basic financial procedures as required.

Qualifications

About You

• Proven experience in a similar hospitality or café role (team leader or supervisor level ideal)


• Experience with MS Office, Saffron is an added bonus!


• Skilled in coffee preparation and customer service


• Confident managing a team in a fast-paced environment


• Strong communication and interpersonal skills


• Basic food handling knowledge; Level 2 Food Hygiene Certificate a plus


• Organised and comfortable with light admin duties


• Great attention to detail


• Positive attitude with a hands-on approach


• Eligibility to work in the UK

Additional Information

What We Offer

• Mainly Monday to Friday


• Paid overtime opportunities


• EAP


• Supportive team environment with training and progression opportunities within the company


• Meals and drinks while on shift

Job Types: Full‑time, Permanent

• Company events


• Cycle to work scheme


• Discounted or free food