Generator Power Tech Lead & Quality Improvement

Generator-Power

Wolverhampton

On-site

GBP 30,000 - 46,000

Full time

3 days ago

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Job summary

Generator-Power is seeking a Technical Support Engineer in Wolverhampton to support Operations by ensuring high equipment readiness and exceptional service delivery. You will collaborate with depot teams, OEMs, and service engineers to troubleshoot, improve reliability, and drive continuous improvement across the fleet.

The role emphasizes fault finding, telemetry and fuel monitoring improvements, and strong customer-focused service.

Qualifications

GCSEs or equivalent are essential.
Mechanical, Plant, or Engineering qualification is essential.
Strong management and organisational skills are essential.

Responsibilities

Provide technical support to Sales and Operations teams on complex hire projects.
Ensure the most effective utilisation of Generator Power assets on customer sites.
Develop and maintain fault-finding procedures and technical guidance to improve first-time fix rates.
Identify digital improvement opportunities to enhance customer service offerings, including telemetry and fuel monitoring solutions.
Conduct equipment and site quality audits on underperforming locations to ensure installations meet company standards.
Lead and manage projects such as complex site installations, reliability improvement campaigns, product quality initiatives, and continuous improvement projects.