General Surgery Admin & Liaison PA

Dorset Clinical Commissioning Group; Poole; On-site; GBP 18,000 - 23,000; Full time

Job summary

Dorset Clinical Commissioning Group is seeking an experienced medical secretary to handle telephone inquiries from GPs, patients and staff, ensuring timely communication and documentation. The role includes coordinating leave, maintaining rotas and arranging outpatient investigations with the appropriate departments.

The successful candidate will provide a full secretarial service within the Surgical Secretariat Team, supporting confidentiality and data protection standards across hospital

Qualifications

• Secretarial experience in a medical or hospital setting.
• MS Teams experience and strong IT skills.
• Strong verbal and written communication with attention to detail.
• Knowledge of confidentiality and Data Protection Act.

Responsibilities

• Deal with telephone calls from GPs, patients, medical staff and hospital departments.
• Ensure the telephone is answered during normal hours or leave a message.
• Coordinate leave and cover and maintain the consultant's rota.
• Prepare comprehensive secretarial services within the team.
• Ensure outpatient investigations, results and reports are available.

Skills

MS Teams experience

Secretarial skills

Attention to detail

Verbal and written communication

Education

RSA II or equivalent touch typing/computer skills

GCSEs including English or equivalent

Tools

Outlook

Word

Excel

Teams

PowerPoint

Job description

Dorset Clinical Commissioning Group is seeking an experienced medical secretary to handle telephone inquiries from GPs, patients and staff, ensuring timely communication and documentation. The role includes coordinating leave, maintaining rotas and arranging outpatient investigations with the appropriate departments.

The successful candidate will provide a full secretarial service within the Surgical Secretariat Team, supporting confidentiality and data protection standards across hospital