General Surgery Medical Secretary – Clinic Coordination

Walsall Healthcare NHS Trust; Walsall; On-site; GBP 21,000 - 24,000; Full time

Job summary

Walsall Healthcare NHS Trust is seeking a General Surgery Support Medical Secretary to provide comprehensive secretarial and administrative support for a clinical team. The role handles first line enquiries from patients, relatives and staff and assists with coordinating waiting lists and clinics for an assigned group of clinicians.

The successful candidate will have at least 6 months medical secretary experience and possess well-developed communication skills, strong organisation, and the

Qualifications

• At least 6 months medical secretary experience.
• Strong personal organisation and communication skills are essential.
• Ability to prioritise workloads and juggle changing priorities in a fast-paced environment.
• Team player who can also work on own initiative.

Responsibilities

• Provide comprehensive secretarial and administration support.
• Typing of clinic letters.
• Handle first line enquiries from patients, relatives and staff and coordinate waiting lists and clinics for an assigned group of clinicians.
• Provide a medical audio and word-processing service to the clinical team, including typing letters, minutes, discharge summaries and medico-legal reports.
• Obtain medical notes to assist the clinical team with appointment management, referrals and follow-up arrangements.
• Answer telephone calls promptly and politely, with tact and empathy.

Skills

Medical secretarial experience

First line enquiries

Organisational skills

Communication skills

Prioritisation

Tools

MS Office Suite

Job description

Walsall Healthcare NHS Trust is seeking a General Surgery Support Medical Secretary to provide comprehensive secretarial and administrative support for a clinical team. The role handles first line enquiries from patients, relatives and staff and assists with coordinating waiting lists and clinics for an assigned group of clinicians.

The successful candidate will have at least 6 months medical secretary experience and possess well-developed communication skills, strong organisation, and the