Medical Secretary - Clinic Admin & Patient Liaison

Dorset Clinical Commissioning Group; Poole; Sur place; GBP 21 000 - 27 000; Plein temps

Résumé du poste

Dorset Clinical Commissioning Group is seeking a Medical Secretary to support consultants and their secretaries with an efficient secretarial service. The role involves typing clinic letters and reports using audio or digital dictation, and handling patient results with confidentiality.

You will manage post-deadline duties, respond to telephone queries professionally, and ensure compliance with infection prevention and control policies while maintaining excellent organisational skills.

Qualifications

• GCSE English and Maths or equivalent is required.
• Vocational level 3 in a relevant field or equivalent experience.
• Minute taking skills and medical terminology are desirable.
• NHS admin experience is desirable.
• Computer literacy with word processing experience is essential.

Responsabilités

• Type clinical correspondence (clinic letters, reports, operation letters) under supervision using audio/digital dictation.
• Be aware of RTT pathways to adjust referral to treatment clocks with relevant staff.
• Look up, sort and file patient results according to Health Records policy.
• Photocopying and general filing of correspondence and results in hospital notes.
• Meet afternoon post deadline and assist post workers when required.
• Handle telephone queries in a professional manner as instructed.
• Maintain patient confidentiality and follow Trust policies on health and safety.
• Comply with infection prevention and control training and policies.

Connaissances

Effective communicator

Attention to detail

Team member

Good verbal and written skills

Organise workload with priorities

Flexibility with working pattern

Formation

GCSE English and Maths

Vocational level 3 or equivalent

Outils

Microsoft Word

Audio typing

ECAMIS training or similar

Description du poste

Dorset Clinical Commissioning Group is seeking a Medical Secretary to support consultants and their secretaries with an efficient secretarial service. The role involves typing clinic letters and reports using audio or digital dictation, and handling patient results with confidentiality.

You will manage post-deadline duties, respond to telephone queries professionally, and ensure compliance with infection prevention and control policies while maintaining excellent organisational skills.