General Practice Assistant (GPA)

The Methodist Church in Britain; East Finchley; On-site; GBP 21,000 - 26,000; Full time

Job summary

The Methodist Church in Britain is seeking a one-year General Practice Assistant to join the admin team of a training practice. You will support GPs, nurses and reception staff by handling letters, emails and phone calls, coding correspondence on the Amina system, and ensuring repeat prescriptions and eConsults move smoothly.

The role benefits from NHS experience and strong computer and customer service skills. General practice experience and a GPA course are preferred but not required.

Qualifications

• Experience working with the NHS.
• GCSE grade A to C in English and Maths.

Responsibilities

• Deal with incoming letters and emails to the practice
• Code correspondence correctly on the Amina system and contact patients accordingly
• Handle incoming patient phone calls
• Work with the prescription clerk team so repeat prescriptions are issued on time
• Work with GPs and the Care Navigation team so eConsults are processed within set timeframes

Skills

Good computer skills

Excellent customer service

Education

GCSE A–C English and Maths

Job description

This one-year General Practice Assistant post sits in the admin team of a training practice with around 17,500 patients, supporting the GPs, nurses and reception staff. The work centres on handling letters, emails and phone calls, coding correspondence on the Amina system, and keeping repeat prescriptions and eConsults moving. The role suits someone with NHS experience and strong computer and customer service skills, and general practice experience and the GPA course are preferred but not required.

What the job involves

• Deal with incoming letters and emails to the practice
• Code correspondence correctly on the Amina system and contact patients accordingly
• Handle incoming patient phone calls
• Work with the prescription clerk team so repeat prescriptions are issued on time
• Work with GPs and the Care Navigation team so eConsults are processed within set timeframes

Qualifications

• GCSE grade A to C in English and Maths

Experience

• Experience working with the NHS

Skills & knowledge

• Good computer skills
• Excellent customer service

Nice to have

• Experience in general practice (primary care)
• Completion of the General Practice Assistant course for Primary Care