Healthcare Assistant / GP Assistant

The Methodist Church in Britain; Walton-on-Thames; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Training and support

Clinical skills development

Support from experienced team

Job summary

Yellow Practice in Walton-on-Thames is seeking a Healthcare Assistant/GP Assistant to provide clinical support and reception duties in a busy GP practice. Training is provided, with emphasis on phlebotomy, health checks and long-term condition monitoring.

The role offers variety between clinical care and administrative tasks, with opportunities for professional development and teamwork within primary care.

Qualifications

• The role requires a good general education with English and Maths or equivalent.
• Experience in healthcare or a recognised Healthcare Assistant/Support Worker qualification is preferred.
• Willingness to undertake training and competency assessments relevant to the role.
• Commitment to ongoing learning and professional development.

Responsibilities

• Carry out delegated clinical tasks including phlebotomy, BP/pulse monitoring, height/weight/BMI and ECGs.
• Conduct health checks and support long-term condition monitoring.
• Assist GPs and clinicians with delegated patient tasks and observations.
• Provide reception and administrative support with appointments and records.
• Carry out wound care, dressings and minor procedures where trained.
• Prepare clinical rooms, maintain equipment and stock levels.
• Offer chaperoning and assist during procedures as needed.
• Support recall, follow-up processes and patient correspondence.
• Follow infection control and safe waste disposal procedures.
• Maintain confidentiality and report safety incidents.

Skills

Phlebotomy

Blood pressure monitoring

ECGs

NHS Health Checks

Wound care

Communication with patients

EMIS Web

Education

English & Maths minimum

Healthcare Assistant qualification

Tools

EMIS Web

Job description

A 12-month full-time post at Yellow Practice, a GP practice, combining healthcare assistant clinical work with GP assistant and reception duties. The core work is clinical support such as phlebotomy, blood pressure monitoring, ECGs and NHS Health Checks, alongside supporting GPs and handling patient bookings and administration. The mix of patient contact and practice admin suits someone wanting variety within primary care. Previous primary care experience is an advantage but not essential, as training is provided.

What the job involves

• Carry out delegated clinical tasks including phlebotomy, blood pressure and pulse monitoring, height, weight and BMI, ECGs, urinalysis and health checks
• Support long-term condition monitoring, including diabetes, cardiovascular and respiratory reviews
• Support GPs and other clinicians with delegated patient tasks, including preparing patients and obtaining observations
• Provide reception and administrative support, including greeting patients, answering calls and booking, cancelling and amending appointments
• Carry out wound care, dressings and suture or clip removal where trained and competent
• Prepare clinical rooms, maintain equipment, and monitor stock and expiry dates
• Provide chaperoning and assist clinicians with procedures
• Support recall, monitoring and follow-up processes, and process patient correspondence
• Follow infection prevention and control procedures, including safe disposal of clinical waste and sharps
• Recognise and escalation safeguarding concerns and abnormal observations, and keep accurate patient records
• Maintain confidentiality and information governance, and report incidents, near misses and safety concerns
• Take part in audits, quality improvement, training and appraisal

What’s required

Qualifications

• Good standard of general education, including English and Maths or equivalent
• Relevant healthcare experience or a recognised Healthcare Assistant or Healthcare Support Worker qualification
• Willingness to undertake training and competency assessments relevant to the role
• Commitment to ongoing learning and professional development

Experience

• Previous experience working in a healthcare or patient-facing environment
• Experience communicating effectively with patients and members of the publicExperience working as part of a team
• Experience maintaining confidentiality and handling sensitive information
• Experience using computer systems and accurately recording information
• Managing a varied workload in a busy environment

Nice to have

• Healthcare-related qualification at Level 2 or Level 3 or equivalent
• Phlebotomy training, competency and experience
• Training in ECGs, NHS Health Checks, wound care or long-term condition monitoring
• Care Certificate or equivalent healthcare trainingPrevious training or qualification relevant to general practice or primary care
• Previous experience as a Healthcare Assistant, GP Assistant or Healthcare Support Worker
• Previous experience in general practice or primary care
• Experience using EMIS Web or another clinical system

What’s offered

• Training and support, including induction and mandatory training
• Opportunity to develop clinical and primary care skills
• Support from experienced members of the team