General Manager Specialist Cleaning (Amazon)

TN United Kingdom; London; On-site; GBP 45,000 - 75,000; Full time

Job summary

Join a leading facility services provider as a General Manager Specialist in Cleaning. This role involves overseeing service standards, managing a dedicated team, and driving business development. You'll ensure financial targets are met while fostering a positive work environment. With a commitment to quality and customer satisfaction, this position offers the chance to make a significant impact in a dynamic industry. If you're a skilled leader with a passion for service excellence, this opportunity is perfect for you.

Benefits

24/7 GP access

Mental Health support

Get Fit Programme

Financial and legal support

Cycle to work scheme

Employee perks app

Qualifications

• Proven leadership experience in facility management.
• Strong ability to manage budgets and financial plans.

Responsibilities

• Oversee all support services and ensure quality standards.
• Manage recruitment and staff training for various roles.

Skills

Leadership Skills

Interpersonal Skills

Customer Service

Financial Planning

Quality Management

Education

Bachelor's Degree

Management Training

Job description

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General Manager Specialist Cleaning (Amazon), London

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Client:

Abm

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

ee600d5e85eb

Job Views:

4

Posted:

02.05.2025

Expiry Date:

16.06.2025

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Job Description:

JOB TITLE: General Manager Specialist Cleaning (Amazon)

LOCATION: London

REPORTING TO: Amazon Account Director

SHIFT PATTERN: Flexible (5 days in 7)

SALARY: Competitive

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at. We're here to help!

Job Objective & Responsibilities:

To facilitate and control the standards of all support services supplied by ABM. Through competent leadership and management skills the General Manager will develop an effective team consistently meeting or exceeding the service needs of the Client.

Main Duties:

Business Development

•To expand the revenue base, and the retention of existing profitable trade, seeking growth, successful conversion of competitive estimates, directly or indirectly helping with sales, prospecting, surveying, estimating and securing new trade.

General Duties

•To perform any specific investigations as may be requested by senior management, responsibility for the implementation of and the maintenance of the quality management systems, carrying out monthly quality assurance checks.

•Meeting budgetary targets, monitoring financial plans with profit and loss information, strategic planning, setting key objectives.

•The monitoring of expenditure and income against plan, credit control, control of all direct costs by the use of efficient methods of operation.

•To ensure that all forecasts are achieved, to secure and implement, when necessary, price adjustments.

•Responsibility for the review of cost efficient methods of operating, managing margin improvements by means of productivity.

•To be responsible for all wage sheets submitted by Site/Contract/Branch/Regional Managers/Supervisors ensuring staff are paid correctly and all contracts adhere to set budgets on wages.

•To authorise all materials requisitions ensuring they are set budgets and are on the Company’s approved list of materials.

Administrative Duties

•Replying to customer queries, both orally and in writing, setting work targets for lower management.

•Attending meetings both internally and with customers, on a monthly basis.

Staff Recruitment, Selection and Industrial Relations

•Responsibility for the recruitment of all Regional Managers, Branch Managers, Contract Managers, Site Managers and Site Supervisors.

•To ensure that employment records are current, to carry out staff appraisals and to carry out staff appraisals and to recommend candidates suitable for future development.

•To ensure staff are employed in accordance with the Company’s employment procedures.

•To ensure staff are trained in the duties for which they are employed.

•To ensure that staff are aware of the Company’s Disciplinary and Grievance procedures and that the procedures are adhered to in all disciplinary cases.

•Ensuring the Company’s Health and Safety procedures are practised by all employees.

Person Specification:

• Sound Leadership skills

• Good Interpersonal skills

• Aptitude to receive and deliver training

• Deal with customers both internal and external

• Be able to take responsibility

We’re proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find:
• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM’s benefits, visit our careers page

ABOUT US

ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we’re proud to service icon sites across the country with more than 10,000 team members. For more information, visit

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

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Created on 02/05/2025 by TN United Kingdom