General Manager

Coppa Club; Godalming; On-site; GBP 60,000 - 90,000; Full time

Job summary

Coppa Club’s The Stag on the River is seeking a General Manager to lead with heart, pride and purpose, guiding a passionate team to create memorable experiences by the river.

You’ll champion hospitality excellence, oversee service, stock and financials, and build strong ties with the local community while supporting career development across the venue. This role rewards initiative, collaboration, and outstanding guest care in a beloved riverside setting.

Qualifications

• Proven track record in running premium pubs, restaurants, or boutique venues.
• Strong financial understanding and ability to drive business performance.
• Passion for warm, attentive service that makes guests feel at home.
• Skilled at motivating, coaching and developing your team.
• Calm, proactive, solutions-focused when challenges arise.

Responsibilities

• Lead with purpose and inspire your team every day.
• Oversee service, staffing, stock and financials.
• Ensure every plate, pint and interaction reflects high standards.
• Shape and deliver strategies to boost performance and guest loyalty.
• Recruit, train, and nurture a culture of growth and belonging.
• Build local relationships and enhance our neighbourhood presence.

Skills

Hospitality leadership

Commercial awareness

Guest-first mindset

People management

Problem-solving

Job description

General Manager - The Stag on the River

Are you ready to lead with heart, pride, and purpose in one of the area's most beloved riverside pubs?

The Stag on the River is looking for an inspiring General Manager to champion exceptional hospitality, guide a passionate team, and create memorable experiences for every guest who walks through the door.

Why Join The Stag on the River?

We're more than a pub-you’re a community hub, a place where locals, food lovers, and river explorers come together. As part of our team, you'll enjoy:

• Generous Team Food Discounts - Enjoy 50% off food across our sister pubs and inns.
• Free Staff Meals on Shift - Fresh, seasonal dishes to keep you fuelled.
• Long Service Rewards - Including enhanced holiday and access to private healthcare.
• Hotel & Inn Discounts - Stay at our charming properties at discounted rates.
• Event & Private Hire Savings - Reduced rates for personal celebrations.
• Wellbeing Support - From mental health to financial advice.
• Retail Discounts - Enjoy savings with top high-street brands.
• Career Development & Apprenticeships - Grow your skills with tailored training.
• Team Days & Socials - Because a tight-knit team makes all the difference.

What You Bring

We're seeking a confident, down-to-earth leader with a genuine love for hospitality and community:

• Hospitality leadership: A proven track record in running premium pubs, restaurants, or boutique venues.
• Commercial awareness: Strong financial understanding and the ability to drive business performance.
• Guest-first mindset: A passion for warm, attentive service that makes guests feel right at home.
• People-focused: Skilled at motivating, coaching, and developing your team.
• Problem-solver: Calm, proactive, and solutions-focused when challenges arise.

What You'll Do

As General Manager, you'll be the heartbeat of The Stag on the River:

• Lead with purpose: Set the tone for excellence and inspire your team every day.
• Run a smooth operation: Oversee service, staffing, stock, and financials with confidence.
• Champion quality: Ensure every plate, pint, and interaction reflects our high standards.
• Grow the business: Shape and deliver strategies that boost performance and guest loyalty.
• Develop the team: Recruit, train, and nurture a culture of growth and belonging.
• Connect with the community: Build local relationships and enhance our presence as a true neighbourhood favourite.

Ready to lead something special?

Join us at The Stag on the River and help shape the next chapter of our hospitality story.

We're proud to be an equal opportunities employer. We welcome people from all backgrounds to join our family. Diversity makes us stronger, and inclusion makes us who we are.