General Manager - Premium Hospitality

Gather + Gather; City of Edinburgh; Vor Ort; GBP 45.000 - 55.000; Vollzeit

Benefits dieser Stelle

Personal development

Life assurance

Pension

Holiday allowance

Healthcare app

Eye care

Wellbeing program

Volunteering days

Professional subscriptions

Recognition schemes

Long service awards

Zusammenfassung

Gather + Gather in Edinburgh is seeking a confident General Manager to lead a premium hospitality operation within a newly refurbished flagship building. You will oversee a busy staff restaurant, executive hospitality, coffee and bar service, fine dining, and a calendar of corporate and social events.

You\'ll set exceptional standards, develop your management team and build strong relationships with the client and stakeholders, delivering outstanding customer experiences daily.

Qualifikationen

• Proven GM experience in premium hospitality or contract catering.
• Experience leading large, multi-faceted hospitality operations.
• Strong client and stakeholder management skills.

Aufgaben

• Lead and inspire the wider hospitality team.
• Oversee day-to-day delivery of staff restaurant and hospitality operation.
• Maintain high standards across restaurant, beverage, and events.
• Deliver corporate hospitality, fine dining and bespoke events.
• Unify different areas of a large operation for a consistent customer experience.
• Build relationships with client and key stakeholders.
• Develop Heads of Department and maintain high-performing culture.
• Drive commercial performance while maintaining quality and service.

Kenntnisse

General management

Hospitality operations

Client relationship management

People leadership

Premium/service excellence

Jobbeschreibung

General Manager – Premium Hospitality

40 hours per week | Monday to Friday

Great food in the workplace isn’t simply about fuel.It’s about increasing productivity and improving performance; it’s about happy, motivated people and inspiring environments. Our customers are at the heart of everything we do – we live to bring food and people together.

We are brave, bold and curious adventurers in food and drink. Never shy of being different, always challenging the conventional.

Our passionate team of chefs, baristas, servers, nutritionists and much more, love nothing more than creating memorable moments that enrich the everyday.

Edinburgh | £50,000 per annum

About The Role

We’re looking for an experienced and ambitious General Manager to lead a high-profile premium hospitality operation within a newly refurbished flagship building in Edinburgh.

This is an exciting opportunity to take ownership of a diverse operation, bringing together a busy day-to-day staff restaurant, executive hospitality, coffee and bar service, fine dining, and an exciting calendar of corporate and social events.

You’ll lead from the front, setting exceptional standards across the operation, developing your management team and building strong relationships with the client and key stakeholders.

From everyday workplace dining to three-course experiences, tasting menus, champagne receptions and bespoke events, this is a varied role where delivering an outstanding customer experience is at the heart of everything you do.

Key Responsibilities

• Lead and inspire the wider hospitality team
• Oversee the day-to-day delivery of the staff restaurant and wider hospitality operation
• Ensure consistently high standards across restaurant, hospitality, coffee and bar services
• Lead the delivery of corporate hospitality, fine dining and bespoke events
• Bring together the different areas of a large, high-profile operation, ensuring a consistent customer experience
• Build and maintain strong relationships with the client and key stakeholders
• Develop and support your Heads of Department, creating a positive and high-performing team culture
• Maintain exceptional standards of food, service and presentation
• Take a hands-on approach, supporting your teams when required
• Drive commercial performance while maintaining outstanding quality and customer experience

Our Ideal Candidate

We’re looking for a confident hospitality leader who can successfully bring together the different elements of a complex, premium operation.

You’ll Ideally Have

• Proven General Manager experience within premium hospitality or contract catering
• A strong understanding of high-end food and beverage operations
• Experience managing large, multi-faceted hospitality operations
• Strong experience leading and developing management teams
• Excellent client relationship and stakeholder management skills
• Experience delivering high-profile corporate events and premium hospitality
• Strong commercial awareness and excellent organisational skills
• A hands-on and proactive leadership style
• A genuine passion for food, service and creating memorable customer experiences

What’s in it for you?

Working with Gather & Gather has its perks! People are at the heart of everything we do, so we’ve developed a range of benefits to keep you happy.

• Personal Development and Training opportunities
• Life assurance scheme
• Pension scheme
• Holiday allowance
• Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
• Eye care
• A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
• Family friendly support
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Volunteering days
• Professional subscriptions
• Recognition schemes and people awards
• Long service awards