General Manager - Premium Hospitality

Compass Group UK; City of Edinburgh; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Personal development

Life assurance

Pension scheme

Holiday allowance

Healthcare app

Eye care

Wellbeing programme

Salary finance

Family friendly

Social events

Holiday purchase

Volunteering days

Professional subscriptions

Recognition schemes

Long service awards

Job summary

Compass Group UK’s premium hospitality division is seeking a confident General Manager to lead a flagship Edinburgh operation. You will oversee a multi-faceted service portfolio including staff restaurant, executive dining, coffee and bar, and bespoke corporate events, delivering exceptional customer experiences.

This is a hands-on leadership role with a focus on standards, team development, client relations, and commercial performance.

Qualifications

• Proven GM experience in premium hospitality or contract catering.
• Strong high-end food and beverage operations knowledge.
• Experience leading large multi-faceted hospitality operations.
• Excellent client and stakeholder management skills.
• Experience delivering corporate events and premium hospitality.

Responsibilities

• Lead and inspire the wider hospitality team.
• Oversee day-to-day staff restaurant and wider hospitality operation.
• Maintain high standards across restaurant, hospitality, coffee and bar.
• Deliver corporate hospitality, fine dining and bespoke events.
• Ensure a consistent customer experience across areas.
• Build relationships with client and stakeholders.
• Develop Heads of Department and foster high-performing culture.
• Drive commercial performance while maintaining quality.

Skills

Leadership

Operations management

Client relationship management

Commercial awareness

Strategic planning

Job description

General Manager – Premium Hospitality

Edinburgh | £50,000 per annum

40 hours per week | Monday to Friday

Great food in the workplace isn’t simply about fuel.It’s about increasing productivity and improving performance; it’s about happy, motivated people and inspiring environments. Our customers are at the heart of everything we do – we live to bring food and people together.

We are brave, bold and curious adventurers in food and drink. Never shy of being different, always challenging the conventional.

Our passionate team of chefs, baristas, servers, nutritionists and much more, love nothing more than creating memorable moments that enrich the everyday.

About the Role

We’re looking for an experienced and ambitious General Manager to lead a high-profile premium hospitality operation within a newly refurbished flagship building in Edinburgh.

This is an exciting opportunity to take ownership of a diverse operation, bringing together a busy day-to-day staff restaurant, executive hospitality, coffee and bar service, fine dining, and an exciting calendar of corporate and social events.

You’ll lead from the front, setting exceptional standards across the operation, developing your management team and building strong relationships with the client and key stakeholders.

From everyday workplace dining to three-course experiences, tasting menus, champagne receptions and bespoke events, this is a varied role where delivering an outstanding customer experience is at the heart of everything you do.

Key Responsibilities

• Lead and inspire the wider hospitality team
• Oversee the day-to-day delivery of the staff restaurant and wider hospitality operation
• Ensure consistently high standards across restaurant, hospitality, coffee and bar services
• Lead the delivery of corporate hospitality, fine dining and bespoke events
• Bring together the different areas of a large, high-profile operation, ensuring a consistent customer experience
• Build and maintain strong relationships with the client and key stakeholders
• Develop and support your Heads of Department, creating a positive and high-performing team culture
• Maintain exceptional standards of food, service and presentation
• Take a hands-on approach, supporting your teams when required
• Drive commercial performance while maintaining outstanding quality and customer experience

Our Ideal Candidate

We’re looking for a confident hospitality leader who can successfully bring together the different elements of a complex, premium operation.

You’ll ideally have:

• Proven General Manager experience within premium hospitality or contract catering
• A strong understanding of high-end food and beverage operations
• Experience managing large, multi-faceted hospitality operations
• Strong experience leading and developing management teamsExcellent client relationship and stakeholder management skills
• Experience delivering high-profile corporate events and premium hospitality
• Strong commercial awareness and excellent organisational skills
• A hands-on and proactive leadership style
• A genuine passion for food, service and creating memorable customer experiences

What’s in it for you?

Working with Gather & Gather has its perks! People are at the heart of everything we do, so we’ve developed a range of benefits to keep you happy.

• Personal Development and Training opportunities
• Life assurance scheme
• Pension scheme
• Holiday allowance
• Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
• Eye care
• A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
• Family friendly support
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Volunteering days
• Professional subscriptions
• Recognition schemes and people awards
• Long service awards