General Manager, Premier London Office & Operations

JLL; Greater London; On-site; GBP 110,000 - 170,000; Full time

Job summary

JLL in London is seeking an exceptional General Manager to lead operations at 150 Holborn, a landmark commercial property. You will oversee facilities, service delivery and client relationships to uphold the building’s premier status.

The role focuses on customer experience, operations management and leadership of on-site teams, with close collaboration with tenants and the building owner representatives.

Qualifications

Responsibilities

• Client Service: Understand Client objectives and instructions related to the property, including technology platforms or Proptech.
• Customer Experience: Develop a property strategy to deliver high customer service and build a strong occupier community.
• Operations Management: Lead on-site FM partners to deliver high standards, ensure KPIs, and implement best practices in facilities management.

Job description

JLL in London is seeking an exceptional General Manager to lead operations at 150 Holborn, a landmark commercial property. You will oversee facilities, service delivery and client relationships to uphold the building’s premier status.

The role focuses on customer experience, operations management and leadership of on-site teams, with close collaboration with tenants and the building owner representatives.