Location: London
NH16850
I am partnering with an exceptional, high-growth software acquirer to appoint a General Manager/Portfolio Leader with responsibility for a portfolio of profitable software businesses.
The group is significantly outperforming the wider market, delivering 40%+ growth this year, alongside high EBITDA margins and c.95% recurring revenues. With an active acquisition strategy and considerable headroom for further organic growth, this is a rare opportunity to take real ownership within a highly entrepreneurial software environment.
The Role:
You will take full P&L responsibility for a portfolio of software businesses, working through the individual CEOs and MDs to accelerate organic growth and build increasingly valuable companies.
This is not a traditional centralised group role. Portfolio leaders are expected to give management teams genuine autonomy, while providing the strategic direction, intellectual challenge and accountability required to deliver ambitious growth.
Key responsibilities will include:
- Own portfolio P&L performance, driving sustained double-digit organic growth while maintaining industry leading margins
- Partner with individual CEOs and MDs, setting ambitious plans and holding leadership teams accountable for delivery
- Optimise pricing, packaging and monetisation, using SaaS metrics and customer data to identify opportunities for growth
- Drive product strategy and development, ensuring product teams are focused on the areas capable of delivering the greatest customer and commercial impact
- Improve go-to-market effectiveness, from segmentation and sales execution through to cross-sell, retention and expansion
- Build and enhance customer success capabilities, increasing retention, NRR and customer lifetime value
- Identify and execute operational improvements that enable businesses to scale effectively
- Assess, attract, and hire exceptional leadership talent across the portfolio
- Play an active role in M&A, supporting the origination and assessment of new acquisitions and helping successfully integrate businesses into the wider portfolio
- Create an environment of autonomy with accountability, empowering talented management teams while ensuring consistent delivery of results.
About You:
- You will be an accomplished software operator who understands how to turn strong businesses into exceptional ones.
- You are likely to be a current or former CEO, Managing Director or General Manager of a software business, or operating in a comparable Operating Partner / Value Creation role across a portfolio of companies.
Critically, you will bring:
- Deep software and SaaS experience, with a sophisticated understanding of ARR, NRR, churn, CAC, LTV, pricing and the broader metrics that underpin high-quality recurring-revenue businesses
- A track record of full P&L ownership and delivering against ambitious growth and profitability targets
- Proven experience delivering double-digit organic growth through multiple value creation levers
- Strong experience of product strategy and product development, with the ability to challenge and support product leadership teams
- Evidence of materially improving pricing, packaging, GTM and customer success
- Experience shaping and executing M&A, ideally within an acquisitive or buy-and-build environment
- Outstanding leadership skills and the ability to drive performance through multiple, geographically dispersed management teams
- The commercial judgement to know when to challenge, when to intervene and when to give strong leaders the freedom to execute.