General Manager - Mixed-use asset

Foundation Recruitment; Cambridge; On-site; GBP 65,000 - 90,000; Full time

Job summary

Foundation Recruitment in Cambridge is seeking a General Manager to lead the commercial and operational success of a premier mixed-use campus. On-site role overseeing day-to-day operations, safety, and service budgets while delivering a standout occupier experience.

You will manage the on-site team, collaborate with surveying, sustainability and accounts, build strong relationships with occupiers, and report directly to the client, ensuring seamless delivery from pre-completion through to

Qualifications

• Experience leading teams in a high-profile Grade A office environment.
• Proven ability to mobilise a building from pre-completion to BAU operations.
• Strong focus on exceptional customer experience beyond SLAs and KPIs.
• Commercial acumen with budgets and CAPEX delivery.

Responsibilities

• Oversee on-site operations and day-to-day facilities management.
• Lead the on-site team and coordinate with surveying, sustainability and accounts teams.
• Manage service charge budgets and CAPEX delivery.
• Build real relationships with occupiers and understand their needs.
• Report directly to the client and ensure seamless campus operations.

Skills

People management

Client relationship management

Operational leadership

Health & safety

Job description

Working on one of the city's most exciting new mixed-use developments, including flexible office space, build-to-rent apartments, green and community spaces and a mix of ground-floor retail and food. Built to 5* NABERS and BREEAM Outstanding standards, this is a campus designed to set the benchmark for how people work, live, and connect in Cambridge.

We are looking for a General Manager to be the lead in driving the commercial and operational success of this exciting campus.

What you'll do: You'll be on-site, leading the team that keeps Mill Yard running seamlessly — from day-to-day operations and health & safety to service charge budgets and major CAPEX projects. You'll build real relationships with occupiers, understanding their needs. You'll lead and inspire the on-site team, work hand-in-hand with the surveying, sustainability and accounts teams and report directly to the client.

You'll thrive in this role if you:

• Have strong management experience in a high-profile Grade A office environment
• Have mobilised a building from pre-completion through to smooth business-as-usual operation
• Lead with genuine care for customer experience not just SLAs and KPIs
• Are commercially sharp, comfortable owning service charge budgets and CAPEX delivery
• Excellent communication skills, building trust at every level
• Bring resilience, accountability, and a calm head under pressure