General Manager – Mixed use asset

Foundation Recruitment; Cambridge; On-site; GBP 80,000 - 100,000; Full time

Job summary

Foundation Recruitment in Cambridge is seeking a General Manager to lead the commercial and operational success of Mill Yard, a premier mixed-use campus with flexible office space, build-to-rent apartments, and community amenities. You will be on-site, managing day-to-day operations, health and safety, service charges and CAPEX, and reporting to the client while inspiring the on-site team.

Strong leadership in a Grade A environment and a customer-focused mindset are essential to deliver

Qualifications

• Proven management experience in a high-profile Grade A office environment.
• Experience mobilising a building from pre-completion through to BAU operation.
• Strong focus on customer experience beyond SLAs and KPIs.

Responsibilities

• On-site leadership of the team to ensure seamless campus operations.
• Manage health & safety, service charge budgets and CAPEX projects.
• Build and maintain relationships with occupiers and report to the client.

Skills

General management

Stakeholder management

Customer experience

People leadership

Job description

Working on one of the city's most exciting new mixed-use developments, including flexible office space, build-to-rent apartments, green and community spaces and a mix of ground-floor retail and food. Built to 5* NABERS and BREEAM Outstanding standards, this is a campus designed to set the benchmark for how people work, live, and connect in Cambridge.

We are looking for a General Manager to be the lead in driving the commercial and operational success of this exciting campus.

What you'll do:

You'll be on-site, leading the team that keeps Mill Yard running seamlessly - from day-to-day operations and health & safety to service charge budgets and major CAPEX projects. You'll build real relationships with occupiers, understanding their needs. You'll lead and inspire the on-site team, work hand-in-hand with the surveying, sustainability and accounts teams and report directly to the client.

You'll thrive in this role if you:

• Have strong management experience in a high-profile Grade A office environment
• Have mobilised a building from pre-completion through to smooth business-as-usual operation
• Lead with genuine care for customer experience not just SLAs and KPIs
• Are commercially sharp, comfortable owning service charge budgets and CAPEX delivery
• Excellent communication skills, building trust at every level
• Bring resilience, accountability, and a calm head under pressure