General Manager - Marylebone

BM Caterers; Egham; On-site; GBP 52,000 - 72,000; Full time

Benefits offered by this job

Birthday day off

Michelin-starred chef masterclasses

Fully funded development courses

Discounts and cashback

Cycle-to-work scheme

Freedom Friday

Free lunch

Mental Health App access

Enhanced parental leave benefits

Fertility leave

Grandparent leave

Job summary

BM Caterers is seeking an experienced General Manager to lead operations within our contract catering service. The role runs Monday to Friday, 40 hours per week, focusing on service standards and budget controls while developing the team.

You will utilise kitchen management skills to drive cost controls, plan innovative menus, and participate in BM Caterers forums, ensuring top-tier customer care for a diverse client base.

Qualifications

• 2–3 years of experience in contract catering or hospitality.
• Experience in managing a team to achieve targets and client satisfaction.
• Knowledge of food production, service and cost controls.

Responsibilities

• Manage and monitor all areas of service and standards.
• Oversee budgetary controls and targets.
• Plan for innovation, attend BM Caterers forums, and implement concepts and menus.
• Develop yourself and your team while maintaining high customer service levels.

Skills

Team leadership

Food production

Cost controls

Budgeting

Customer service

Education

Hospitality Diploma/NVQ

Food Safety Level 3

Health & Safety Level 2

Job description

We're a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for an experienced General Manager to join our team.

This is a General Manager available from mid-November to work from Monday to Friday (40 hours per week).

Inspired by food and passionate about provenance, you're a proactive team leader with plenty of creative ideas, ready to adapt to a dynamic business environment.

With existing kitchen management skills, you'll be responsible for managing and monitoring all areas of service and standards, including budgetary controls and targets. Whether planning for innovation, attending BM Caterers forums, or implementing our concepts and menus, you'll bring a level of professionalism and commitment to the development of yourself and your team, ensuring the highest standards of customer service and care.

Ideally you will have 2-3 years of experience working in contract catering or hospitality, managing a team to achieve targets and client satisfaction. You will be skilled and knowledgeable about food production, service and managing cost controls. You may already hold a Hospitality Diploma/NVQ equivalent with Food Safety at Level 3 and Health & Safety at Level 2, or equivalent. BM Caterers are committed to supporting and developing you to further your career with us.

Our Benefits Include

• An annual day off for your birthday!
• Monthly masterclasses with Michelin-starred chefs.
• Fully funded development courses ranging from levels 2 to 7.
• Discounts and cashback at a wide variety of retail and leisure outlets.
• Cycle-to-work scheme.
• Freedom Friday - a paid day off to volunteer at a charity of your choice.
• Free lunch every workday!
• 24/7 access to the Mental Health Charter App.
• Enhanced parental leave benefits.
• Paid leave for fertility treatments.
• Grandparent leave to support your loved ones with their new arrival.

Explore all benefits and more by visiting BM Caterers website

https://www.bmcaterers.co.uk/careers/