General Manager - Live In

Alexander-Pope; Twickenham; On-site; GBP 54,000 - 66,000; Full time

Benefits offered by this job

Huge bonus potential

Private health insurance

Enhanced pension scheme

Life assurance scheme

Staff discounts

Share Save Scheme

Training & development

Job summary

Alexander Pope in Twickenham is seeking a General Manager to lead this pub with rooms on the Thames, a property with 32 bedrooms and a garden area. This is a live-in role with significant investment in the bedrooms and planned enhancements to the pub and garden in 2027.

We want an entrepreneurial GM who will tailor food offers, events, and marketing, recruit and develop the team, and drive guest satisfaction with exceptional service.

Qualifications

• Experience leading a pub/restaurant operation.
• Strong people management and recruitment skills.
• Passion for customer service and guest experience.

Responsibilities

• Lead a high-volume pub with rooms to the next phase of growth.
• Recruit, train and develop the team.
• Design the food menu, events and promotions.
• Own marketing and day-to-day operations.

Skills

People leadership

Hospitality

Customer service

Budget management

Job description

General Manager Up to 60K plus bonus - Live In

We're looking for a General Manager for the Alexander Pope, a fantastic pub located in bustling Twickenham that comes complete with views of the Thames. This pub has plenty trading space, including garden areas, private rooms and of course the 32 onsite bedrooms.

We're looking for an experienced GM to lead this incredible pubs with rooms onto the next phase of its journey. Currently undergoing a full investment in its bedrooms, with a further investment planned for the pub and garden in early 2027, it is an incredible time to join this community focused pub.

Running a Pub for Young's:

We believe pubs should be differentiated and individual and so we are looking for entrepreneurial General Managers to put their own stamp on our businesses. We're all about freedom within a framework - you decide what goes on the food menu - and that doesn't mean picking from a bank of recipes! You tailor your offer to your guests and grow the business in line with your business vision! You decide what events and sales driving to do, what the team uniform is, and look after all your own recruitment and marketing. If you are a people-focused Pub General Manager with fresh food experience, then we want to hear from you.

What We Offer Our General Managers:

• Huge annual bonus potential - up to 100% of your salary!
• Private Health Insurance
• Enhanced Company Pension Scheme
• Life Assurance Scheme
• 20% discount in all Young's pubs and 30% discount on overnight stays in our Pubs with Rooms
• Access to our Share Save Scheme
• Access to our Career Pathway and Training and Development Courses

What we look for in a General Manager:

We are looking for a creative & entrepreneurial General Manager to join and lead our team in our stylish, food focused pub. As the successful General Manager, you will embrace the autonomy given to run your business and offer unique ideas to drive your team to success. You will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will recruit & develop your team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.

“We believe in developing our people to delight our customers”