General Manager: Lead Site, Inspire Team, Drive Excellence

BM Caterers; Greater London; On-site; GBP 54,000 - 66,000; Full time

Benefits offered by this job

Birthday day off

Michelin-starred chef masterclasses

Fully funded development courses (Lv 2

Fully funded development courses (Lv 3

Fully funded development courses (Lv 4

Fully funded development courses (Lv 5

Fully funded development courses (Lv 6

Fully funded development courses (Lv 7

Apprenticeship and career development

Freedom Friday – volunteer day

Free lunch on shift

Discounts and cashback

Cycle-to-work scheme

Mental health app access

Enhanced parental leave

Fertility leave

Grandparent leave

Wedding/commitment day leave

Pension and life assurance

Job summary

BM Caterers in London is seeking a seasoned General Manager to lead one of our sites, delivering outstanding food, service and culture at 1 St Giles High St, London WC2H 8NU. This full-time permanent role is based on a Monday–Friday schedule with a start date of 4 December.

You will oversee site operations, maintain service standards, budgets and performance, and build strong relationships with clients while inspiring and developing your team to excel in hospitality excellence.

Qualifications

• Proven experience in a management role within hospitality or contract catering.
• A confident, engaging leadership style.
• Strong commercial and operational awareness.
• A passion for food, service and people development.
• Excellent communication and client relationship skills.
• A hands-on, solutions-focused approach.

Responsibilities

• Leading the overall site operation.
• Managing service standards, budgets and day-to-day performance.
• Building strong relationships with clients and customers.
• Inspiring, developing and supporting your team.
• Driving food quality, innovation and customer satisfaction.
• Managing cost controls and financial performance.
• Ensuring compliance and company standards are maintained.
• Bringing BM culture and energy to life on site.

Skills

Leadership

Hospitality management

Commercial awareness

Food and service passion

Communication

Team development

Job description

BM Caterers in London is seeking a seasoned General Manager to lead one of our sites, delivering outstanding food, service and culture at 1 St Giles High St, London WC2H 8NU. This full-time permanent role is based on a Monday–Friday schedule with a start date of 4 December.

You will oversee site operations, maintain service standards, budgets and performance, and build strong relationships with clients while inspiring and developing your team to excel in hospitality excellence.