General Manager

BM Caterers; Greater London; Hybrid; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Birthday day off

Masterclasses with Michelin-starredche

Fully funded development courses (2–7)

Discounts and cashback

Cycle-to-work scheme

Paid Volunteer day (Freedom Friday)

Free lunch daily

Mental Health App access

Enhanced parental leave

Fertility treatments leave

Grandparent leave

Job summary

BM Caterers is a multi award-winning contract catering company, serving over 45,500 customers daily. You will lead a team, manage service standards, and oversee budgets while developing yourself and your staff. Experience in contract catering, food production, and cost control is essential.

Role emphasizes proactive leadership, innovation in menus, and commitment to high customer service. 2–3 years in the field with relevant hospitality qualifications are preferred.

Qualifications

• Experience managing a team to achieve targets and client satisfaction.
• Strong knowledge of food production, service and cost controls.
• Hospitality qualification and safety certifications preferred.

Responsibilities

• Lead and monitor all service areas and standards.
• Oversee budgetary controls and targets.
• Plan for menu innovations and concepts with the team.
• Attend BM Caterers forums and drive development of staff.

Skills

People management

Budgeting

Cost control

Food production

Team leadership

Education

Hospitality Diploma / NVQ equivalent

Food Safety Level 3

Health & Safety Level 2

Job description

We’re a multi award-winning contract catering company, with a team oftrained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for an experienced General Manager to join our team.
Inspired by food and passionate about provenance, you’re a proactive team leader with plenty of creative ideas, ready to adapt to a dynamic business environment.
With existing kitchen management skills, you’ll be responsible for managing and monitoring all areas of service and standards, including budgetary controls and targets. Whether planning for innovation, attending BM Caterers forums, or implementing our concepts and menus, you’ll bring a level of professionalism and commitment to the development of yourself and your team, ensuring the highest standards of customer service and care.
Ideally you will have 2-3 years of experience working in contract catering or hospitality, managing a team to achieve targets and client satisfaction.You will be skilled and knowledgeable about food production, service and managing cost controls. You may already hold a Hospitality Diploma/NVQ equivalent with Food Safety at Level 3 and Health & Safety at Level 2, or equivalent. BM Caterers are committed to supporting and developing you to further your career with us.

Our benefits include:

• An annual day off for your birthday!
• Monthly masterclasses with Michelin-starred chefs.
• Fully funded development courses ranging from levels 2 to 7.
• Discounts and cashback at a wide variety of retail and leisure outlets.
• Cycle-to-work scheme.
• Freedom Friday – a paid day off to volunteer at a charity of your choice.
• Free lunch every workday!
• 24/7 access to the Mental Health Charter App.
• Enhanced parental leave benefits.
• Paid leave for fertility treatments.
• Grandparent leave to support your loved ones with their new arrival.

Explore all benefits and more by visiting BM Caterers website

https://www.bmcaterers.co.uk/careers/