General Manager: Lead a High-Energy Team & Guest Experience

nandos; Salisbury; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Free meals

Staff discount

Development programmes

Training plan

Wellbeing support

Sabbatical

Job summary

Nando's Salisbury is seeking a General Manager who can lead from the front, inspire the restaurant team, and deliver outstanding PERi-PERi dining experiences. You will own operations, budgets and guest satisfaction, ensuring strong commercial performance across all shifts.

Bring 3+ years of GM level experience, a passion for people, and a track record of growth. We offer development programmes, a supportive culture, and a competitive benefits package.

Qualifications

• 3+ years' experience as a General Manager or equivalent.
• Strong leadership and team development skills.
• Proven ability to manage busy operations and drive commercial performance.
• Excellent customer service and hospitality mindset.

Responsibilities

• Lead the restaurant, set direction, drive performance and inspire the management team.
• Motivate staff on every shift to deliver exceptional PERi-PERi service.
• Balance budgets, forecast labour, and manage labour costs effectively.
• Use data and performance trends to drive sales and profitability.
• Recruit, develop and retain a high-performing team with a strong culture.
• Own the customer journey across Eat-in, Collect and Delivery.

Skills

Leadership

Budgeting

Forecasting

Data-driven

Team development

Customer service

People management

Operations

Job description

Nando's Salisbury is seeking a General Manager who can lead from the front, inspire the restaurant team, and deliver outstanding PERi-PERi dining experiences. You will own operations, budgets and guest satisfaction, ensuring strong commercial performance across all shifts.

Bring 3+ years of GM level experience, a passion for people, and a track record of growth. We offer development programmes, a supportive culture, and a competitive benefits package.