Assistant General Manager — Lead the Team & Guest Experience

Nando’s Group; Grantham; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

4-week sabbatical after every 5 years

Free food at work and staff discount

Travel opportunities

Competitive bonus package

Referral bonus (£1000 UK / €1000 ROI)

Contributory pension scheme (UK)

Discount membership

Job summary

Nando’s Group is seeking an Assistant General Manager to lead and inspire our restaurant team. You will live the brand values, drive the development of your people, and ensure the PERi-PERi guest experience is delivered on shift across all channels.

You’ll manage a fast-paced environment, recruit talent for the future, and partner with leadership to maintain exceptional standards and guest satisfaction.

Qualifications

• Experience managing teams in a hospitality environment.
• Strong people leadership and coaching ability.
• Customer-focused mindset with a drive for service excellence.

Responsibilities

• Lead and develop the restaurant team to deliver PERi-PERi service on shift.
• Uphold brand values and ensure a consistent customer journey.
• Motivate staff, recruit talent, and maintain a fast-paced service environment.
• Collaborate with leadership to drive performance and guest satisfaction.

Skills

People management

Team leadership

Customer service

Communication

Job description

Nando’s Group is seeking an Assistant General Manager to lead and inspire our restaurant team. You will live the brand values, drive the development of your people, and ensure the PERi-PERi guest experience is delivered on shift across all channels.

You’ll manage a fast-paced environment, recruit talent for the future, and partner with leadership to maintain exceptional standards and guest satisfaction.