Assistant General Manager: Lead & Elevate Guest Experience

Nando’s Group; Nottingham; On-site; GBP 30,000 - 41,000; Full time

Benefits offered by this job

Sabbatical after 5 years

Free meals at work

Staff discounts

Travel opportunities

Team bonding

Competitive bonus

Referral bonus

Pension (UK)

Rewards program

Job summary

Nando’s Group is seeking an Assistant General Manager to lead a high-energy restaurant team, delivering the PERi-PERi guest experience and upholding our brand values in a fast-paced setting.

You will coach and develop your team, drive guest satisfaction, and play a key role in leadership activities across shifts. The role offers strong benefits, including a bonus package, sabbatical after five years, free meals, staff discounts, and travel opportunities.

Qualifications

• Previous management experience in a fast-paced hospitality setting.
• Customer-obsessed mindset focused on delivering a memorable guest journey.
• Ability to develop and mentor team members and identify future leaders.

Responsibilities

• Ensure the Nando’s customer journey is carried out on shift across all channels.
• Lead and motivate the restaurant leadership team to meet targets and standards.
• Develop talent and drive engagement, energy and brand values.

Skills

People management

Customer service

Leadership

Hospitality

Team motivation

Job description

Nando’s Group is seeking an Assistant General Manager to lead a high-energy restaurant team, delivering the PERi-PERi guest experience and upholding our brand values in a fast-paced setting.

You will coach and develop your team, drive guest satisfaction, and play a key role in leadership activities across shifts. The role offers strong benefits, including a bonus package, sabbatical after five years, free meals, staff discounts, and travel opportunities.