General Manager - King Edward's School

Compass Group PLC; Godalming; Presencial; GBP 75.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Contributory pension scheme

Career development programs

Digital GP and wider healthcare

Exclusive travel discounts

Retail shopping discounts

Cinema tickets discount

Cash rewards program

Wellness and fitness classes

Discounts for friends and family

Descripción de la vacante

Compass Group UK&I invites applications for a General Manager role at Lodestone House, King Edward’s School, Witley. You will lead a 30-strong team delivering premium hospitality across prep and senior schools, including 70 boarders, with a focus on exceptional service and strong client relationships.

You will manage budgets and operations, drive commercial performance, and develop your team to uphold food safety and compliance while delivering outstanding experiences for pupils and staff.

Formación

• High-end hospitality leadership experience.
• Proven ability to manage and develop teams.
• Single-site operational management in a similar role.

Responsabilidades

• Lead a 30‑strong team across prep and senior schools.
• Deliver high-end hospitality, exceptional food and service.
• Manage budgets, labour, gross profit, purchasing and costs.
• Grow sales and strengthen client relationships while meeting contractual commitments.
• Ensure compliance, food safety and health & safety standards.

Conocimientos

Hospitality leadership

Team development

Single-site ops

Budget management

P&L responsibility

Stakeholder management

IT skills

Food production knowledge

Herramientas

MS Office

Descripción del empleo

General ManagerLodestone House | King Edward’s School, WitleyWe’re looking for an accomplished General Manager with high-end hospitality experience to lead the catering and hospitality operation at Lodestone House, supporting King Edward’s School in Witley.This is a significant leadership opportunity, overseeing a 30-strong team delivering services across both the prep and senior schools, including provision for 70 boarders.Food, hospitality and exceptional service sit at the heart of this operation. We’re looking for a confident, visible leader who understands what outstanding hospitality looks like and can inspire a team to deliver it consistently.

The roleAs General Manager, you’ll have overall responsibility for the efficient and effective management of the operation, combining exceptional customer experiences with strong commercial performance and an outstanding client relationship.You’ll lead and develop your team, ensure contractual commitments are delivered, manage budgets and costs, identify opportunities for growth and maintain the highest standards of foodservice, compliance and operational delivery. These responsibilities reflect the core requirements of the underlying Your key responsibilities will include:

• Leading, motivating and developing a team of 30
• Creating a culture centred around high‑end hospitality, exceptional food and outstanding service
• Overseeing the catering and hospitality operation across the prep and senior schools, including provision for 70 boarders
• Building a trusted, collaborative and proactive relationship with the client
• Ensuring client hospitality is delivered to an exceptional standard while identifying opportunities to increase revenue
• Taking ownership of commercial performance, including budgets, labour, gross profit, purchasing and operational costs
• Identifying opportunities to grow sales and further develop the operation
• Ensuring contractual requirements are delivered while maintaining high standards of compliance, food safety, health and safety and operational performance
• Developing, coaching and training your team, setting clear objectives and creating a culture of accountability
• Driving continuous improvement across the operation and ensuring an outstanding experience for the client, pupils, boarders and wider school community

What we’re looking for

High-end hospitality experience is essential.

We’re looking for a commercially astute hospitality leader who understands premium service environments and knows how to bring great food, exceptional people and outstanding hospitality together.

• Proven experience of managing and developing successful teams
• Single‑site operational management experience in a similar role
• A strong track record of leading teams to deliver results A foodservice, hospitality or similar operational backgroundExperience of growing sales and retaining businessStrong budget management and/or P&L responsibilityExcellent communication skills and the confidence to build relationships with senior stakeholdersStrong commercial awareness and the ability to balance service excellence with financial performanceGood IT and computer skillsA chef background, facilities management or retail experience, knowledge of food production, and project or change‑management experience would also be advantageous.

What’s in it for you?

We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package that includes:

• Contributory pension scheme
• Career development through our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, plus wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Food shopping discounts at Tesco, Sainsbury’s, Morrisons and other retailers
• Up to 44% off cinema tickets
• Cash rewards to spend across a wide range of brands
• Free wellness, mindfulness and exercise classes
• Discounts and offers that you can share with friends and family

Why join us?

This is an opportunity to take ownership of a sizeable operation where food, hospitality and the customer experience genuinely matter.You’ll have the scope to shape the service, develop your people, nurture an important client relationship and bring the standards, creativity and attention to detail associated with high‑end hospitality into an education environment.

If you’re a commercially focused hospitality leader who is passionate about exceptional food, outstanding service and developing great teams, we’d love to hear from you.

About Us

Part of Compass Group UK&I, Lodestone House is the leading provider of catering and support services to the education sector. For over a quarter of a century, Lodestone House has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Lodestone House serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK.

Lodestone House is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre‑employment checks, including an enhanced DBS disclosure and a Children’s Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children.

Job Reference: com/0511/41311001/52838182/R/SU #LodestoneHouseCompass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers.

We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!