general manager - Inclusive Work Culture Promoter (Hiring Immediately)

JR United Kingdom; Swindon; On-site; GBP 35,000 - 60,000; Full time

Job summary

An established industry player is seeking a General Manager who is passionate about creating an inclusive work culture and delivering exceptional guest experiences. In this dynamic role, you will lead and inspire your team, focusing on their development while driving restaurant performance. With a strong emphasis on emotional intelligence and effective delegation, you will ensure that every interaction reflects high-quality service. This role offers a unique opportunity to be part of a forward-thinking environment that values diversity and personal growth, while also providing competitive benefits and a generous bonus scheme.

Benefits

Bonus scheme

Private medical insurance

Free food on shift

50% off food outside work

Family-friendly policies

Access to new menus

Recognition programme

Pension scheme

Gym memberships

Cycle to work scheme

Qualifications

• Experience in fostering inclusive work cultures and coaching teams.
• Strong financial skills in budgeting and labor management.

Responsibilities

• Inspire and develop your team to exceed guest expectations.
• Drive restaurant performance and maintain high service standards.

Skills

Emotional Intelligence

Coaching and Mentoring

Financial Management

Strategic Marketing

Team Building

Problem Solving

Job description

Job Description: General Manager - Inclusive Work Culture Promoter (Hiring Immediately), Swindon, Wiltshire

Client: Wagamama

Location: Swindon, Wiltshire, United Kingdom

Job Category: Other

EU work permit required: Yes

About Us

At Wagamama, we celebrate differences and appreciate personality over perfection — we call it be you, be wagamama. With over 165 restaurants, we are on a journey to nourish us all from bowl, to soul.

The Role

As a General Manager, you will inspire your team to exceed guest expectations, maintaining high standards. You will coach and develop your team to excel while driving restaurant performance and achieving excellent results.

We Are Looking For Someone Who:

• Prioritizes fostering a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. You excel in training, coaching, and mentoring emerging leaders.
• Is dedicated to delivering exceptional guest experiences, ensuring every interaction reflects high-quality service, and empowering your team with the necessary skills and mindset.
• Possesses strong financial skills, including budgeting, inventory, labor management, and strategic marketing, with a data-driven approach to decision-making.
• Focuses on building and nurturing your team, from recruitment to ongoing development, supporting their personal and professional growth.
• Cares about creating an inclusive environment where team members feel respected and valued, enabling them to flourish in their roles and careers.
• Is a forward-thinking problem solver, capable of quick decision-making and thinking on your feet.

What We Offer

• Bonus scheme — up to £8,000 annual bonus opportunity
• Access up to 30% of your earnings before payday with Wagestream
• Private medical insurance
• Free food on shift from our menu, plus 50% off outside work to treat friends and family
• Industry-leading family-friendly policies, including 26 weeks full pay and 13 weeks half pay for expectant or adopting parents
• First access to our new menus
• Wagamama parties with VIP guests throughout the year
• Recognition as a nationwide 'Love Above the Door' legend through our national recognition programme

Additional benefits include pension scheme, holiday, training, cycle to work scheme, retail and leisure discounts, gym memberships, and long service awards.

Join Us

Be you, be Wagamama. We are proudly part of the Disability Confident scheme.