general manager - Inclusive Work Culture Promoter (Hiring Immediately)

JR United Kingdom; Luton; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a General Manager, where you will lead a passionate team in delivering exceptional guest experiences. This role emphasizes the importance of creating an inclusive work culture and developing future leaders. With strong financial acumen and a focus on team building, you will drive performance and maintain high standards in a vibrant restaurant environment. Enjoy a range of perks including a generous bonus scheme, private medical insurance, and a supportive workplace that values individuality and diversity. This is an exciting opportunity to make a significant impact in a dynamic setting.

Benefits

Bonus scheme – up to £8,000 annually

Access to earnings before payday

Private medical insurance

Free food on shift

50% off food outside work

Family-friendly policies

Early access to new menus

Recognition program

Pension schemes

Gym memberships

Qualifications

• Strong focus on creating a positive work culture and empowering teams.
• Proficient in financial management and strategic marketing.

Responsibilities

• Inspire and coach your team to deliver exceptional service.
• Drive restaurant performance and achieve outstanding results.

Skills

Emotional Intelligence

Team Leadership

Financial Skills

Data Analysis

Problem Solving

Job description

Job Description:

General Manager | Full Time

At Wagamama, with over 165 restaurants worldwide, we celebrate individuality and diversity. We value personality over perfection—it's all about being you, being Wagamama. We are looking for a General Manager to join us on our journey to nourish both body and soul.

The Role:

As a General Manager, you will inspire your team to deliver exceptional service, maintaining high standards and expectations. You will coach and develop your team to reach their full potential, drive restaurant performance, and achieve outstanding results.

What We’re Looking For:

• Someone who prioritizes creating a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. You excel at training, coaching, and mentoring future leaders.
• A dedicated professional committed to delivering excellent guest experiences, ensuring every interaction reflects exceptional service, either directly or through empowering your team.
• Strong financial skills, including budgeting, inventory, labour management, and strategic marketing, with the ability to analyze data to make informed decisions and foster continuous improvement.
• A focus on team building and development, from recruitment to ongoing growth, fostering a respectful environment where team members can thrive.
• An inclusive leader who values respect and belonging, helping your team flourish in their roles and careers.
• A proactive problem solver capable of quick decision-making and thinking on your feet.

We Would Love to Hear From You If You:

• Prioritize a positive, inclusive work environment and empower your team through effective leadership.
• Are dedicated to delivering exceptional guest experiences and maintaining high standards.
• Possess strong financial acumen and data analysis skills.
• Are committed to team development and fostering a respectful, inclusive workplace.
• Are a proactive, quick-thinking problem solver.

What’s In It For You:

• Bonus scheme – up to £8,000 annually
• Access up to 30% of your earnings before payday with Wagestream
• Private medical insurance
• Free food on shift and 50% off outside work
• Industry-leading family-friendly policies, including paid leave for expectant or adopting parents
• Early access to new menus
• Wagamama parties and VIP guest events
• National recognition as a Wagamama legend through our recognition program

We also offer pension schemes, holiday, training, cycle-to-work schemes, retail and leisure discounts, gym memberships, and long service awards.

Be You, Be Wagamama

Wagamama is proudly part of the Disability Confident scheme.