general manager - Inclusive Work Culture Promoter (Hiring Immediately)

JR United Kingdom; Bournemouth; On-site; GBP 35,000 - 55,000; Full time

Job summary

Join a vibrant and inclusive team as a General Manager at a leading restaurant chain. In this role, you will inspire your team to deliver exceptional guest experiences while fostering a positive work culture. Your strong financial acumen will guide strategic decisions, and your dedication to team development will empower emerging leaders. Enjoy a range of benefits including a generous bonus scheme, private medical insurance, and industry-leading family-friendly policies. This is an exciting opportunity to make a significant impact in a dynamic environment focused on growth and excellence.

Benefits

Bonus scheme up to £8,000 annually

Access to earnings before payday

Private medical insurance

Free food on shift

50% off outside work

Family-friendly policies

Wagamama parties throughout the year

National recognition programme

Pension schemes

Gym memberships

Qualifications

• Strong financial skills including budgeting and inventory management.
• Ability to cultivate a positive and inclusive work culture.

Responsibilities

• Inspire and develop your team to excel in their roles.
• Drive restaurant performance and achieve excellent results.

Skills

Emotional Intelligence

Financial Acumen

Team Building

Problem Solving

Guest Experience Management

Job description

Job Description:

General Manager | Full Time

At Wagamama, we celebrate difference and value personality over perfection — we call it be you, be wagamama. With over 165 restaurants, we are looking for a General Manager to join us on our journey to nourish both body and soul.

The Role:

As a General Manager, you will inspire your team to go the extra mile for our guests, maintaining high standards and expectations. You will coach and develop your team to excel while driving restaurant performance and achieving excellent results.

About You:

• You prioritize cultivating a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. You excel at influencing and empowering emerging leaders by providing excellent training, coaching, and mentorship.
• You are dedicated to delivering exceptional guest experiences, ensuring every interaction reflects outstanding service, either through your own efforts or by empowering your team.
• You possess strong financial skills, including budgeting, inventory management, labor management, and strategic marketing. You analyze data to inform business decisions and foster a culture of continuous improvement.
• You focus on building and nurturing your team, from recruitment to ongoing development, supporting their personal and professional growth.
• You care about creating an inclusive environment where your team feels respected and that they belong, enabling them to thrive in their roles and careers.
• You are a forward-thinking problem solver, capable of quick decision-making and thinking on your feet.

We’d Love to Hear From You:

• Prioritize a positive, inclusive work culture through emotional intelligence, inspiration, and delegation.
• Commit to excellence in guest experience, ensuring every interaction reflects outstanding service.
• Have strong financial acumen, including budgeting and strategic decision-making.
• Focus on team building and development.
• Value creating an inclusive environment where everyone feels respected and valued.
• Are a proactive problem solver capable of quick decision-making.

What’s In It For You:

• Bonus scheme — up to £8,000 annually.
• Access up to 30% of your earnings before payday with Wagestream.
• Private medical insurance.
• Free food on shift — anything from our menu! Plus 50% off outside work to treat friends and family.
• Industry-leading family-friendly policies, including 26 weeks full pay + 13 weeks half pay for expectant or adopting parents.
• Be among the first to experience our new menus.
• Wagamama parties throughout the year with VIP guests.
• Recognition as a nationwide 'Love Above the Door' legend through our national recognition programme.

Additionally, we offer pension schemes, holiday, training, cycle-to-work schemes, retail and leisure discounts, gym memberships, and long service awards.

Be You, Be Wagamama

Wagamama is proudly part of the Disability Confident scheme.