general manager - Inclusive Work Culture Promoter (Hiring Immediately)

JR United Kingdom; Basingstoke; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic General Manager to lead their team in delivering exceptional service and enhancing restaurant performance. This role focuses on fostering a positive and inclusive work environment while driving operational excellence through effective coaching and development. With a commitment to nurturing team growth and delivering outstanding guest experiences, this position offers a unique opportunity to make a significant impact in a vibrant setting. Join a company that values individuality and diversity, and be part of a mission to nourish from bowl to soul.

Benefits

Bonus scheme up to £8,000 annually

Access to earnings before payday

Private medical insurance

Free on-shift food

50% discount outside work

Family-friendly policies

Opportunity to try new menus

Recognition through nationwide program

Pension scheme

Gym memberships

Qualifications

• Ability to cultivate a positive and inclusive work culture.
• Strong financial skills including budgeting and labor management.

Responsibilities

• Motivate team to exceed guest expectations and uphold high standards.
• Drive restaurant success through coaching and operational excellence.

Skills

Emotional Intelligence

Financial Management

Team Training

Problem-Solving

Job description

Job Description: General Manager | Full Time

Company: Wagamama

Location: [Location details not provided]

Job Category: Other

EU work permit required: Yes

Overview

With over 165 restaurants, Wagamama celebrates individuality and diversity. We are looking for a General Manager to lead and inspire our team, ensuring exceptional service and restaurant performance as part of our mission to nourish from bowl to soul.

The Role

As a General Manager, you will motivate your team to exceed guest expectations, uphold high standards, and foster a positive, inclusive work environment. Your leadership will drive restaurant success through coaching, development, and operational excellence.

Candidate Requirements

• Ability to cultivate a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation.
• Dedication to delivering exceptional guest experiences by ensuring high-quality service and team training.
• Strong financial skills, including budgeting, inventory, labor management, and strategic marketing, with data-driven decision-making.
• Commitment to building and nurturing your team’s personal and professional growth.
• Ability to create an inclusive environment where team members feel respected and valued.
• Forward-thinking problem-solving skills with quick decision-making abilities.

Benefits

• Bonus scheme – up to £8,000 annually
• Access up to 30% of earnings before payday with Wagestream
• Private medical insurance
• Free on-shift food and 50% discount outside work
• Family-friendly policies, including 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
• Opportunity to try new menus first
• Wagamama parties with VIP guests
• Recognition through our nationwide program
• Additional benefits: pension scheme, holiday, training, cycle-to-work, retail and leisure discounts, gym memberships, and long service awards

Join us and be you, be Wagamama!

Wagamama is proudly part of the Disability Confident scheme.