general manager - Inclusive Work Culture Promoter (Hiring Immediately)

JR United Kingdom; Bedford; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is on the lookout for a passionate General Manager to lead a vibrant team in delivering exceptional dining experiences. This role focuses on nurturing talent, fostering an inclusive work environment, and driving performance through effective coaching and financial acumen. With a commitment to personal and professional growth, you will create a workplace where everyone feels valued. Join a forward-thinking company that prioritizes individuality and diversity, offering competitive perks and a supportive culture to help you thrive in your career.

Benefits

Bonus scheme — up to £8,000 annually

Access up to 30% of earnings before payday

Private medical insurance

Free food on shift

50% off outside work

26 weeks full pay for expectant parents

First to try new menus

Wagamama parties with VIP guests

Recognition program

Pension schemes

Qualifications

• Strong financial skills including budgeting and inventory management.
• Ability to foster a positive and inclusive work culture.

Responsibilities

• Inspire and develop your team to exceed guest expectations.
• Drive restaurant performance and achieve excellent results.

Skills

Emotional Intelligence

Team Training and Coaching

Financial Management

Problem Solving

Guest Experience Management

Job description

Job Description:

General Manager | Full Time

At wagamama, with over 165 restaurants, we celebrate individuality and diversity. We value personality over perfection — we call it be you, be wagamama. We are seeking a General Manager to join us on our journey to nourish from bowl to soul.

The Role:

As a General Manager, you will inspire your team to exceed guest expectations, maintaining high standards. You will coach and develop your team to reach their potential while driving restaurant performance and achieving excellent results.

What You Need To Have:

• Ability to foster a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. You excel at training, coaching, and mentoring emerging leaders.
• Dedication to delivering exceptional guest experiences, ensuring every interaction reflects high-quality service, either through your efforts or by empowering your team.
• Strong financial skills, including budgeting, inventory, labour management, and strategic marketing. You analyze data to inform business decisions and promote continuous improvement.
• Commitment to building and nurturing your team through recruitment and ongoing development, fostering personal and professional growth.
• Ability to create an inclusive environment where team members feel respected and valued, enabling them to thrive in their roles and careers.
• Problem-solving skills with the ability to think quickly and make decisions on the spot.

We’d Love to Hear From You:

If you meet these criteria, we look forward to your application.

What’s In It For You:

• Bonus scheme — up to £8,000 annually
• Access up to 30% of your earnings before payday with wagestream
• Private medical insurance
• Free food on shift — anything from our menu! Plus 50% off outside work to treat friends and family
• Industry-leading family-friendly policy: 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
• First to try our new menus
• Wagamama parties with VIP guests throughout the year
• Recognition as a nationwide 'Love Above the Door' legend — our national recognition program

Additionally, we offer pension schemes, holiday, training, cycle-to-work schemes, retail and leisure discounts, gym memberships, and long service awards.

Be You, Be Wagamama

Wagamama is proudly part of the Disability Confident scheme.