General Manager - Hospitality & Guest Experience

Mitchells & Butlers PLC; Norwich; On-site; GBP 55,000 - 65,000; Full time

Benefits offered by this job

Bonus Scheme

Brand discounts 33%

Brand discounts 20%

Gym discounts

Award nights

Away days

Team socials

Private medical

Dental plans

Pension

25 days holiday

Shopping discounts

Free shares

Employee helpline

Job summary

Mitchells & Butlers PLC, through the Town House and Stonehouse Pizza & Carvery brands, is seeking a General Manager to build a successful operation across a district of sites, including an Innkeepers Collection hotel with 14 rooms. You’ll lead a team, drive targets and deliver memorable guest experiences, while supporting the hotel as part of the business.

The role includes an optional on-site accommodation of three bedrooms and a competitive package with bonus, staff discounts across brands,

Responsibilities

• Train and inspire your team to deliver operational excellence and maximise sales opportunities
• Ensure our guests are cared for, being the host to life’s memorable moments
• Support your business to deliver food and drink to be proud of
• Strive towards and achieve business targets

Job description

Mitchells & Butlers PLC, through the Town House and Stonehouse Pizza & Carvery brands, is seeking a General Manager to build a successful operation across a district of sites, including an Innkeepers Collection hotel with 14 rooms. You’ll lead a team, drive targets and deliver memorable guest experiences, while supporting the hotel as part of the business.

The role includes an optional on-site accommodation of three bedrooms and a competitive package with bonus, staff discounts across brands,