General Manager: Drive Guest Moments & Team Growth

Town House; Norwich; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Bonus Scheme

33% discount across brands

20% discount across brands for up to 5

Discounted gym memberships

Award nights, away days and teamSocial

Private medical and dental plans

Pension

25 days paid holiday

Shops discounts

Free shares

Employee helpline

Job summary

Town House is seeking a General Manager who will lead operations across a district of sites, including a 14-room hotel, and support the hotel as part of the business. You’ll build a team, grow guest experiences and smash targets while aligning with the Innkeepers Collection.

The role offers on-site accommodation (3 bedrooms) and a comprehensive benefits package as part of Mitchells & Butlers, including bonuses and employee discounts.

Responsibilities

• Train and inspire your team to deliver operational excellence and maximise sales opportunities
• Ensure our guests are cared for, being the host to life’s memorable moments
• Support your business to deliver food and drink to be proud of
• Strive towards and achieve business targets

Job description

Town House is seeking a General Manager who will lead operations across a district of sites, including a 14-room hotel, and support the hotel as part of the business. You’ll build a team, grow guest experiences and smash targets while aligning with the Innkeepers Collection.

The role offers on-site accommodation (3 bedrooms) and a comprehensive benefits package as part of Mitchells & Butlers, including bonuses and employee discounts.