Live-In General Manager — Lead Guest Experiences

MITCHELLS & BUTLERS PLC; Broadland; On-site; GBP 39,000 - 47,000; Full time

Benefits offered by this job

Bonus Scheme

33% discount across all brands

20% discount across all brands for up

Job summary

MITCHELLS & BUTLERS PLC in Norwich is seeking a General Manager to lead a Town House with optional on-site accommodation. This live-in role combines guest service, team leadership and performance targets in a hotel-linked Innkeepers collection site.

You will drive operational excellence, maximise sales, mentor your team and deliver memorable experiences while managing food and drink quality and guest satisfaction. Accommodation is provided for 3 bedrooms.

Responsibilities

• Train and inspire your team to deliver operational excellence and maximise sales opportunities
• Ensure our guests are cared for, being the host to life's memorable moments
• Support your business to deliver food and drink to be proud of
• Strive towards and achieve business targets

Job description

MITCHELLS & BUTLERS PLC in Norwich is seeking a General Manager to lead a Town House with optional on-site accommodation. This live-in role combines guest service, team leadership and performance targets in a hotel-linked Innkeepers collection site.

You will drive operational excellence, maximise sales, mentor your team and deliver memorable experiences while managing food and drink quality and guest satisfaction. Accommodation is provided for 3 bedrooms.