General Manager - Freight Forwarding

Brook Street; Northern Ireland; On-site; GBP 68,000 - 80,000; Full time

Job summary

A leading logistics firm in Northern Ireland is seeking an experienced General Manager to oversee freight forwarding operations. The role involves managing a team of 22, ensuring operational excellence in air, sea, and road transport. Ideal candidates have over 10 years of experience, including a strong background in non-MNC environments. The position offers a competitive salary up to £80,000 and the opportunity to make a significant impact in a growing company.

Benefits

Competitive salary

Leadership autonomy

Opportunity for impact in the company

Qualifications

• Minimum 10 years' experience in freight forwarding, including 5+ in a senior role.
• Experience in a medium-sized, non-MNC freight forwarding company is essential.
• Strong operational expertise across air, sea, and road freight services.

Responsibilities

• Lead and manage a team of up to 22 operations staff across multimodal freight.
• Ensure compliance and operational excellence in freight handling.
• Monitor KPIs and drive continuous improvement across processes.

Skills

Leadership

Operational expertise in freight forwarding

Interpersonal skills

Problem-solving skills

Job description

Overview

General Manager - Freight Forwarding (Air, Sea & Road) | Up to £80K

Location: Belfast | Salary: Up to £70,000 DOE
Sector: Freight Forwarding / Logistics
Employment Type: Full Time | Permanent

We are seeking an experienced and hands-on General Manager to lead and inspire our freight forwarding operations team. With a growing team of 22 operational staff, this is a pivotal role for a seasoned logistics leader who thrives in a fast-paced, independent freight environment (non-MNC).

Responsibilities

• Lead and manage a team of up to 22 operations staff across multimodal freight services.
• Ensure smooth end-to-end handling of freight operations across air, sea (FCL & LCL), and road transport.
• Deliver operational excellence and customer satisfaction while maintaining compliance with industry regulations.
• Monitor KPIs, budgets, and performance targets, driving continuous improvement across processes.
• Mentor and develop team leaders and junior staff.
• Support strategic planning and play a key role in decision-making with senior leadership.

Candidate Profile

• Minimum 10 years' experience in freight forwarding, including 5+ years in a senior leadership/management role
• Solid background in a medium-sized, non-MNC freight forwarding company
• Strong operational expertise in the following: air, sea, and some road freight
• Experience and understanding of LCL operations is highly desirable
• Proven ability to lead teams, solve problems proactively, and manage multiple priorities
• Excellent interpersonal and communication skills

What's on Offer

• Competitive salary up to £80,000 depending on experience and background.
• Opportunity to make a tangible impact in a growing, independent freight company.
• Leadership autonomy with a dynamic and supportive team.

Ready to take the next step? If you're a motivated and experienced freight leader ready for a new challenge, we want to hear from you. Apply now or get in touch for a confidential discussion.

Please send the CV to Colleen Farquharson via the apply link

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

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