General Manager - Food & Travel Café Leader

SSP Food Travel Experts; Gloucestershire Science & Technology Park; Sur place; GBP 32 000 - 38 000; Plein temps

Avantages offerts par ce poste

Discounted meal on shift

Colleague discount

up to 50% Friends & Family discount

up to 20% (T&C apply)

Flexible working

Management bonus scheme

Access to digital GPs, 24/7 helpline

Wellbeing support and family friendly

Life assurance

Apprenticeships and development

Share incentive plan (SIP)

Résumé du poste

SSP Food Travel Experts at Cheltenham and Gloucester stations is seeking a General Manager who will lead Starbucks and Cafe Local teams to deliver exceptional customer service and profitable operations. You’ll recruit and train colleagues, coach teams on product knowledge, drive sales, and manage change plans while ensuring safety and legal compliance.

This role offers a competitive salary, benefits, and ongoing development, with opportunities to influence brand standards and guest experiences

Responsabilités

• Recruit and train the best people for your teams
• Coach teams to develop product knowledge and brand standards
• Lead trade activity to grow sales and maximise profit
• Plan and execute resource needs and schedules to maximise customer benefit
• Ensure units comply with safety and legal requirements

Description du poste

SSP Food Travel Experts at Cheltenham and Gloucester stations is seeking a General Manager who will lead Starbucks and Cafe Local teams to deliver exceptional customer service and profitable operations. You’ll recruit and train colleagues, coach teams on product knowledge, drive sales, and manage change plans while ensuring safety and legal compliance.

This role offers a competitive salary, benefits, and ongoing development, with opportunities to influence brand standards and guest experiences