General Manager — Fast-Paced Indoor Entertainment Venue

TeamSport; Nottingham; Presencial; GBP 27.000 - 36.000; Jornada completa

Descripción de la vacante

TeamSport in Nottingham is seeking a hands-on Operations Lead to ensure daily site operations run smoothly, coaching the crew, maintaining service standards and safety. You will work weekends and evenings, and help keep wage budgets on track while delivering great guest experiences.

You will lead with clear communication, adapt your style to the team, and ensure Health and Safety compliance across the venue, contributing to a Great Place to Work.

Formación

• Proven leadership and people-management skills.
• Strong communication and interpersonal abilities.
• Flexible approach to shift patterns, including weekends.
• Ability to coordinate across departments to deliver great service.

Responsabilidades

• Lead the site team to meet departmental KPIs and wage targets.
• Coach and develop crew members to maintain high standards.
• Ensure SOPs, safety, and quality controls are followed across all activities.
• Manage budgets and drive profitability while delivering excellent guest experiences.

Conocimientos

Leadership

Communication

Flexibility

Collaboration

Health & Safety

Descripción del empleo

TeamSport in Nottingham is seeking a hands-on Operations Lead to ensure daily site operations run smoothly, coaching the crew, maintaining service standards and safety. You will work weekends and evenings, and help keep wage budgets on track while delivering great guest experiences.

You will lead with clear communication, adapt your style to the team, and ensure Health and Safety compliance across the venue, contributing to a Great Place to Work.