General Manager — Dynamic Gaming & Hospitality Leader

Professionals At Play; Glasgow; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Bonus scheme

Tips & service charge shared

Staff socials

Counselling services

Development opportunities

Discounts & perks

Job summary

Roxy Ball Room Glasgow Sauchiehall Street, operated under Professionals At Play, is seeking a General Manager. This 18+ venue demands a leader who can drive the business with a playful, professional culture, delivering top guest experiences across a large team.

The role covers a 45-hour week over 5 shifts, with weekends and holidays required, and a focus on performance, safety, and strong team development. Join a growing, energetic brand with excellent bonus potential.

Qualifications

• Experience leading hospitality teams.
• Proven ability to manage P&L and budgets.
• Excellent communication and guest service skills.

Responsibilities

• Deliver the best gaming experience for guests on every visit.
• Create and deliver quarterly business plans.
• Lead, train and develop a winning team.
• Manage P&L to meet financial targets.
• Drive a culture that achieves quarterly and yearly bonuses.
• Oversee safety, security and licensing compliance.
• Utilise guest experience platform to improve service and standards.
• Maintain brand standards and company ethos across the venue.
• Hold monthly reviews to grow and develop team members.
• Ensure service standards and duty management during operating hours.
• Be an industry expert in duty management.

Job description

Roxy Ball Room Glasgow Sauchiehall Street, operated under Professionals At Play, is seeking a General Manager. This 18+ venue demands a leader who can drive the business with a playful, professional culture, delivering top guest experiences across a large team.

The role covers a 45-hour week over 5 shifts, with weekends and holidays required, and a focus on performance, safety, and strong team development. Join a growing, energetic brand with excellent bonus potential.