Assistant General Manager: Lead Hospitality Team (50% Off)

Professionals At Play; Glasgow; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Salary £34,000

Achievable bonus scheme

Tips & service charge shared

50% off food and drink

Free gaming

Paid trips abroad

Staff socials

Employee Assistance Program

Development opportunities

Leadership training

Rewards Gateway discounts

Holiday allowance

Cycle2Work Scheme

SmartTech purchases

TiPJAR tips access

Job summary

Roxy Ball Room Glasgow is seeking an Assistant General Manager to drive the business with a hands-on leadership style. You will lead a large team in a busy hospitality venue, ensuring excellent guest experiences and operational standards.

The role requires coaching, training, and developing staff, while managing P&L, safety, and licensing. Weekend and holiday availability is expected as part of a 45-hour week in a dynamic, adults-only venue within Professionals At Play.

Qualifications

• Experience leading a hospitality team.
• Ability to manage a P&L and cost controls.
• Strong guest experience focus with brand standards.
• Willingness to work weekends/holidays.

Responsibilities

• Deliver best guest experience on every visit.
• Contribute to quarterly business plans.
• Train, coach and develop a winning team.
• Manage P&L to meet targets.
• Oversee Safety, Security and licensing.
• Oversee guest experience platform to improve service.
• Maintain fun culture using Brand Standards.
• Monthly reviews with team members.
• Ensure service standards and duty management during hours.
• Be industry expert in duty management.

Skills

Leadership

Team management

Hospitality

P&L management

Staff development

Tools

POS systems

Job description

Roxy Ball Room Glasgow is seeking an Assistant General Manager to drive the business with a hands-on leadership style. You will lead a large team in a busy hospitality venue, ensuring excellent guest experiences and operational standards.

The role requires coaching, training, and developing staff, while managing P&L, safety, and licensing. Weekend and holiday availability is expected as part of a 45-hour week in a dynamic, adults-only venue within Professionals At Play.