General Manager - Busy Gastro Pub with Rooms

Hesketh James; Ambleside; Remote; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Performance bonus

Share of tronc and tips

Live-in accommodation

Staff discounts

Career development

Job summary

Hesketh James invites an experienced General Manager to lead a busy gastro pub with rooms in Ambleside. You will drive daily operations, guest satisfaction and the commercial success of the business, working with an Operations Manager to motivate a talented team.

Salary up to £50,000 DOE, plus a performance bonus, TRONC, staff discounts and fully furnished live-in accommodation with bills included. This lakeside location offers a vibrant lifestyle and seasonal demand.

Qualifications

• Minimum of two years' experience as General Manager of a fast-paced, high-volume gastro/food pub or restaurant, branded or independent.
• Proven ability to lead, motivate and inspire teams to deliver outstanding guest experiences.
• Hands-on yet strategic with the ability to focus on the bigger picture.
• Strong commercial awareness with experience managing budgets, labour costs and P&L accounts.
• Excellent organisational and multitasking skills under pressure.
• Experience recruiting, training and developing teams in a location with seasonal variations.
• A valid Personal Licence.

Responsibilities

• Own the financial performance of the business including planning, budgeting, labour management and P&L oversight.
• Lead a busy operation delivering high standards of food, drink and service.
• Coach and develop a capable team in a seasonal environment.
• Ensure guest experiences are consistently outstanding across peak periods.
• Review procedures and manage expenditure and operational processes.
• Set an example with calm, professional leadership in a fast-paced setting.
• Recruit and build a strong team suited to a Lake District location.

Skills

Leadership

Operations management

Budgeting

P&L management

Tools

Personal Licence

Job description

General Manager - Busy Gastro Pub with Rooms

Location: Ambleside/Grasmere/Windermere - Lake District

Salary: Up to £50,000 DOE+ Bonus + TRONC + Discounts + Live-In Accommodation & no bills

An exceptional opportunity has arisen for an experienced and passionate General Manager to lead a beautiful gastro pub in the heart of Ambleside. Situated in one of the Lake District's most vibrant and picturesque locations, this is your chance to combine an outstanding hospitality career with an enviable quality of life.

Part of an award-winning pub company, this high-profile role offers the opportunity to make a genuine impact, leading a talented team and delivering memorable guest experiences in a thriving, food-led business renowned for its warm welcome, quality ales and delicious, freshly prepared food.

Popular with walkers, outdoor enthusiasts and visitors drawn to the natural beauty of the Lake District, the business enjoys a fantastic location with easy access to Ambleside's shops, restaurants and local attractions.

You will take full responsibility for the operational and commercial success of the operation while playing a key role within the wider leadership team.

The Role

As General Manager, you'll bring energy, enthusiasm and a genuine passion for hospitality, leading from the front and ensuring every guest feels valued and exceptionally well looked after.

Working alongside your Operations Manager, you will oversee and develop your team, creating a supportive environment where individuals can thrive and develop.

Key responsibilities include:

• Full accountability for the financial performance of the business, including planning, budgeting, labour management, cost control and P&Ls.
• Leading a busy, high-volume operation and ensuring consistently outstanding food, drink and service standards.
• Building, coaching and mentoring a your team to success, recruiting, training and developing talent with a culture of growth and engagement.
• Delivering exceptional guest experiences at all times, including busy periods & seasonal peaks.
• Reviewing and implementing business procedures and maintaining control of company expenditure and operational processes.
• Leading by example and maintaining calm professionalism in a fast-paced environment, balancing multiple priorities while keeping guest satisfaction at the heart of everything you do.
• The ability to recruit a strong team in a challenging location with seasonal trends.

About You

We're looking for a hands-on and commercially minded leader who thrives in a dynamic environment and has a genuine love of great food, drink and hospitality.

You will ideally have:

• A minimum of two years' experience as General Manager of a fast-paced, high-volume gastro/food pub or restaurant, branded or independent & with a strong quality food offering.
• A proven ability to lead, motivate and inspire teams to consistently deliver outstanding guest experiences.
• The ability to be both hands-on, leading my example but also strategic with the ability to focus on the bigger picture.
• Strong commercial awareness with experience managing budgets, labour costs and P&L accounts.
• Excellent organisational and multitasking skills, with the ability to remain calm and decisive under pressure.
• Experience recruiting, training, coaching and developing teams within a beautiful, yet challenging location with seasonal variations.
• A valid Personal Licence.

Salary & Benefits

• Salary up to £50,000 depending on experience.
• Attractive performance-related bonus scheme.
• Share of tronc and tips.
• High-quality live-in accommodation including bills.
• Leadership and development to support your long-term career progression.
• Generous discounts across the company.
• The opportunity to join & develop your career with a highly successful, still growing, company that genuinely invests in its people.

If you're passionate about hospitality, love creating unforgettable guest experiences and want to lead an exceptional team in one of the UK's most stunning locations, we'd love to hear from you.