General Manager

Heartwood Inns; Staines-upon-Thames; On-site; GBP 45,000 - 50,000; Full time

Job summary

An established industry player in the hospitality sector is seeking an experienced General Manager to lead their vibrant team. This role offers a unique opportunity to shape the guest experience in a collection of award-winning pubs and brasseries. The ideal candidate will thrive in a dynamic environment, showcasing strong leadership and interpersonal skills. With a commitment to community and quality, this position promises not only career progression through their innovative training programs but also a supportive work culture. Join a company that values its employees and offers exciting growth potential as they expand their presence in the market.

Benefits

Private Healthcare with Bupa

Employee Assistance Program

28 days of holiday

Option to buy extra holiday

Enhanced Maternity & Paternity package

Coaching and Mentorship program

Refer a Friend Bonus

Instant access to earned pay

50% off food

Cycle to Work Scheme

Qualifications

• Experience in running busy operations and overseeing large teams.
• Ability to maintain high standards across all areas of the business.
• Proven experience in delivering business growth and budgets.

Responsibilities

• Join a vibrant team as a General Manager in a growing hospitality group.
• Lead operations and ensure high-quality service in a busy environment.
• Drive business growth and empower your team for success.

Skills

Leadership Skills

Interpersonal Skills

Team Management

Financial Acumen

Operational Management

Job description

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Head Of Recruitment at Heartwood Collection

General Manager

We have an amazing opportunity for an experienced General Manager to join our fantastic team.

Heartwood Collection is an award-winning collection of cosy pubs and atmospheric brasseries at the heart of their local communities serving great fresh, seasonal food. Brasserie Blanc, the French brasserie business inspired by Raymond Blanc and Heartwood Inns (Formally White Brasserie Company) brands are renowned for being a home-from-home.

Our strength is in our enduring community of like-minded individuals; warm and genuine to our core. Unforgettable moments are rooted in our commitment to seasonality, the curiosity of our people, and the pleasure of our guests.

General Manager - What we offer:

• Private Healthcare with Bupa
• Employee Assistance Program with Hospitality Action
• 28 days of holiday
• Additional holiday - option to buy an extra 5 days holiday per year
• Enhanced Maternity & Paternity package
• Stepping Stones - Our industry-leading training and development platform which supports progression for those who want it.
• Coaching and Mentorship program to support your career progression
• Refer a Friend Bonus up to £1500
• Instant access to pay you have already earned through EarlyPay
• 50% off food at any Heartwood Inns or Brasserie Blanc
• 20% off food at any Heartwood Inns or Brasserie Blanc with friends and family discount
• 10% off company gift cards
• A thoughtful gift to celebrate your birthday
• Long Service Recognition Awards
• The Pantry – 100’s of retailers and experience discounts through Reward Gateway
• Cycle to Work Scheme

General Manager - The Ideal Candidate:

• Will have a great presence and a vibrant personality
• Strong leadership and interpersonal skills
• Be a real team player who thrives on motivation and empowering your team
• Will have experience in running busy operations and overseeing large teams
• Ability to maintain high standards across all areas of the business
• It is essential that you are commercially and financially minded
• Proven experience in delivering business growth, budgets, staff retention

Our investment in your development.

The Heartwood Collection currently has over 40 locations, including Brasserie Blanc restaurants and our lovely Heartwood Inn pubs, many of which now feature beautiful boutique bedrooms. We are aiming to grow to 61 sites by 2027, which could add up to 500 bedrooms over the next four years.

We’re really excited about the amazing opportunities this growth will create, and we hope you are too! It’s a great chance for you to take the next step in your career and develop with us through our unique “Stepping Stones” training and development programme.

Heartwood Collection is a multi award-winning hospitality group:

- Sunday Times Best Places to Work winner 2024

- Double winner at the Publican Awards 2024

- R200

- SRA 3 star rated

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Management

• Industries

  Hospitality and Restaurants

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