General Manager

The Port William; St. Austell; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic General Manager to lead a premium pub with a stunning riverside location. This role offers the opportunity to inspire a passionate team, ensure high standards of service, and manage key financial procedures. With a two-bedroom home included, this position is perfect for those looking to make their mark in a high-profile environment. Join a company that values its employees and provides numerous benefits, including discounts, a bonus scheme, and opportunities for professional development. If you thrive in fast-paced settings and are ready for a rewarding challenge, this could be the perfect fit for you.

Benefits

Bonus Scheme

Company Pension

30% discount on food and drink

50% discount on overnight stays

£150 towards a stay

Westfield Rewards

Cycle to work scheme

Learning and development opportunities

Family-friendly policies

Paid time off for charity volunteering

Qualifications

• Proven track record in high-volume, premium pub environments.
• Experience in managing a passionate team and delivering delightful experiences.

Responsibilities

• Lead the front of the business and manage a team.
• Oversee finance and admin procedures meticulously.
• Monitor customer feedback for high standards.

Skills

Team Leadership

Customer Service

Financial Management

Communication Skills

Stakeholder Management

Job description

Job Type

Full time

Location

Saturday 24th May 2025

Job Description

General Manager Opportunity - The Mill on the Exe

The Mill on the Exe is a contemporary pub with comfy rooms. Nestled riverside, yet just a stone’s throw from the bustling city of Exeter, it offers a perfect blend of tranquillity and energy.

This role truly has it all, including a two-bedroom home with stunning views of the River Exe.

If you are an experienced General Manager with a proven track record in high-volume, premium pub environments, this could be your chance to step into a high-profile role with St Austell Brewery and make your mark at one of our most iconic sites.

About you:

• You lead the front of the business, managing a passionate team to deliver delightful experiences.
• You champion the spirit and values of St Austell Brewery, inspiring your team and setting a positive example.
• You closely monitor team performance, providing praise, constructive feedback, and nurturing talent.
• You oversee all finance and admin procedures meticulously.
• Establishing strong relationships with stakeholders and customers is key.
• With extensive experience in a similar role, you recognize when team members need support and provide it.
• You are a natural leader, communicating effectively and delegating to achieve and surpass targets.
• You monitor customer feedback to ensure high standards and continuous improvement.
• You thrive under pressure during busy peak seasons.
• Effective communication and listening skills are vital to keep everyone aligned and approachable.

What we offer in return:

• Bonus Scheme
• Company Pension
• 30% discount on food and drink in our pubs
• 50% discount on overnight stays in our pubs
• £150 towards a stay in one of our pubs
• Westfield Rewards, offering discounts from leading retailers, restaurants, and destinations
• Cycle to work scheme
• Learning and development opportunities
• Family-friendly policies
• Paid time off for charity volunteering
• Meal provided for shifts over 6 hours (up to £10 value)

St Austell Brewery is an Equal Opportunities employer, welcoming applications from qualified candidates regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

We support flexible working arrangements. Early applications are encouraged as we review applications throughout the process and may close the advert early. Please refrain from contacting recruitment agencies or media sales; speculative CVs will not be accepted.

Application Process

Please fill in the following:

• First name *
• Last name *
• E-mail address *
• Telephone number
• Browse files

Additional Questions

Why would you like to work for St Austell Family Group? *

How would you measure your success and that of your team? *

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